Ethan Poquette
Fulton,MD
Summary
Highly motivated individual that takes pride in services provided and overall customer satisfaction. Elevated attention to detail to ensure a tailored experience for each customer.
Overview
9
9
years of professional experience
Work History
Server, Bartender, Busser, Runner
Kings Contrivance Restaurant
01.2015 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked holidays servicing over 500+ reservations within in a 8-10 hour shift.
- Consistently managed section(s) of 6-7 tables in a la carte dinings.
- Served and coordinated staff for numerous large parties and weddings ranging from 40-150 customers.
- Handled and served top shelf liquor, wine, spirits.
Server, Bartender
River Hill Grill
02.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- MIxed and served numerous cocktails ranging from simple to complex ingredients.
Server, Busser
Pasta Plus Italian Restaurant
03.2016 - 09.2017
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Gained understanding in authentic restaurant settings.
Skills
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Sales Techniques
- Efficiency
- Time Management
- Fine dining experience
Timeline
Server, Bartender
River Hill Grill
02.2018 - 01.2020
Server, Busser
Pasta Plus Italian Restaurant
03.2016 - 09.2017
Server, Bartender, Busser, Runner
Kings Contrivance Restaurant
01.2015 - Current
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