Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Eugene Miller

Cumberland

Summary

Dynamic project manager with a proven track record at Potomac Contracting, excelling in strategic planning and team collaboration. Enhanced operational efficiency through innovative process improvements and effective task delegation. Committed to mentoring staff and fostering strong client relationships, resulting in increased satisfaction and repeat business.

Project management professional with high standards and strong results-oriented approach. Skilled in team collaboration, problem-solving, and strategic planning. Adept at navigating changing requirements and ensuring project milestones are met. Reliable, flexible, and focused on delivering impactful outcomes through effective leadership and communication.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

27
27
years of professional experience

Work History

Manager, Projects

Potomac Contracting
12.2013 - Current
  • Successfully managed multiple simultaneous projects through effective time management skills and prioritization techniques.
  • Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
  • Mentored and coached team members, promoting professional growth and skill development.
  • Developed strong relationships with stakeholders to ensure alignment of goals and expectations.
  • Coordinated with other departments to create comprehensive plans addressing all aspects of assigned projects.
  • Adapted quickly to shifting priorities while maintaining focus on achieving long-term objectives in a dynamic environment.
  • Ensured compliance with industry regulations by staying up-to-date on relevant policies and procedures.
  • Resolved conflicts within the team through mediation efforts, fostering a productive work environment.
  • Planned, designed, and scheduled phases for large projects.
  • Reported regularly to managers on project budget, progress, and technical problems.

Owner

Sunshine Window Washing
04.1998 - 03.2013
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma - Business

Meyersdale Area High School
Meyersdale, PA
06.1986

Skills

  • Scheduling and planning
  • Scope management
  • Task delegation
  • Project evaluation
  • Contract development
  • Planning and scheduling
  • Project planning and development
  • Team collaboration
  • Project tracking
  • Customer relations
  • Advanced problem solving
  • Project scheduling
  • Coaching and mentoring
  • Staff management
  • Strategic planning
  • Project management
  • Productivity improvement
  • Budget preparation

Accomplishments

I am a worship leader and have played the guitar in several bands. I have gave back to the community with involvement in Friends Aware, Hrdc and the Union rescue mission.

Timeline

Manager, Projects

Potomac Contracting
12.2013 - Current

Owner

Sunshine Window Washing
04.1998 - 03.2013

High School Diploma - Business

Meyersdale Area High School

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Eugene Miller