Eugenia Demidiuc
Orhei
Summary
Experienced financial advisor with over 10 years in the banking sector, specialized in customer service, consumer and mortgage lending, and financial consulting. Skilled in building client trust, promoting financial transparency, and delivering tailored banking solutions. Passionate about integrity, continuous learning, and working on impact projects.
Financial professional with proven track record of delivering comprehensive financial advice and solutions. Known for strong analytical skills and ability to develop effective financial strategies. Collaborative team player with focus on achieving client satisfaction and adapting to changing market conditions.
Overview
15
15
years of professional experience
Work History
Financial Advisor – Retail Clients
BC “maib” S.A.
11.2020 - Current
- Enhanced clients' financial strategies through consulting.
- Ensuring compliance with internal policies and financial regulations
- Promoting financial transparency and responsible banking
- Advising on consumer loans, credit and debit cards, and mortgage lending
- Handling customer service and payment card solutions
- Engaged in direct sales and development of personalized financial offers
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
- Mentored junior advisors, sharing knowledge, expertise, and best practices to enhance team performance.
Senior Specialist – Individual Clients
BC “maib” S.A.
01.2020 - 11.2020
Account Specialist – Corporate & Individual Clients
BC “maib” S.A.
12.2019 - 01.2020
Bank Teller Operator
BC “maib” S.A.
07.2010 - 01.2020
Education
Master in Economic Sciences - Banking Administration
Academy of Economic Studies of Moldova (ASEM)
01.2015
Bachelor in Economic Sciences - Accounting
Academy of Economic Studies of Moldova (ASEM)
01.2013
Diploma - Public Finance
Financial-Banking College 'A. Diordita'
Chișinău01.2010
Skills
- Financial consulting and customer service
- Consumer Lending
- Business communication
- Transparency and integrity
- Critical thinking
- Attention to detail
- Sales expertise
Languages
Romanian
Russian
English
Trainings Courses
- Visa Ironman Course, 2021
- Business Plan Development Course, 2021
Skills Competences
- Microsoft Office (Word, Excel, PowerPoint)
- Internet navigation
- Financial consulting and customer service
- Consumer Lending
- Credit Cards & Payment Cards
- Debit Cards
- Mortgage Lending
- Business communication
- Transparency and integrity
<Enter your own>
- Date of Birth: 01.02.1990
- Nationality: Moldovan
Hobbies and Interests
- Trail running
- Hiking
- Semi-marathon participant
Timeline
Financial Advisor – Retail Clients
BC “maib” S.A.
11.2020 - Current
Senior Specialist – Individual Clients
BC “maib” S.A.
01.2020 - 11.2020
Account Specialist – Corporate & Individual Clients
BC “maib” S.A.
12.2019 - 01.2020
Bank Teller Operator
BC “maib” S.A.
07.2010 - 01.2020
Master in Economic Sciences - Banking Administration
Academy of Economic Studies of Moldova (ASEM)
Bachelor in Economic Sciences - Accounting
Academy of Economic Studies of Moldova (ASEM)
Diploma - Public Finance
Financial-Banking College 'A. Diordita'
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