Evangeline Santos
Germantown
Summary
Dynamic and dedicated professional with experience at Concord Nursing Home, excelling in dietary planning and nutritional assessment. Proven ability to enhance patient satisfaction through exceptional customer service and meticulous temperature monitoring. Committed to maintaining food safety standards while delivering compassionate care and support to residents.
Overview
9
9
years of professional experience
Work History
Dietary Aide
Concord Nursing Home
Lakewood
09.2023 - 02.2025
- Checked temperatures of hot food before serving it to patients and residents.
- Assisted with preparation of snacks and other light meals.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Observed special diets prescribed by physicians or nutritionists.
Housekeeper
Bartley Healthcare Nursing home
Jackson
03.2022 - 03.2023
- Reported any maintenance issues or damage to supervisors immediately.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
Personal Care Assistant
Addus Home Health Care
West Hempstead
04.2019 - 03.2022
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Developed individual plans of care based on assessment findings and physician orders.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Administered medication under supervision of a registered nurse or physician.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Produce Associate
Weis Markets Inc
Gaithersburg
03.2016 - 04.2019
- Restocked shelves with new merchandise as it arrived in the storeroom.
- Restocked shelves with new merchandise in a timely manner.
- Participated in weekly team meetings to discuss current promotions, sales goals, new products.
- Assisted in setting up promotional displays in the department.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Prepared orders for delivery using correct packaging materials as needed.
- Communicated with other departments regarding product availability or special order requests.
- Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Performed price changes on merchandise according to store policy.
- Assisted customers with product, promotion, and policy information.
- Updated pricing and sales signs to promote merchandise.
- Restocked produce and removed expired or damaged merchandise.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Checked prices and located products for customers.
- Greeted customers and provided immediate and courteous service.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Rotated stock to maintain freshness.
- Utilized product knowledge to minimize waste, repurposing or discounting near-expiry produce.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Educated customers on produce storage and preparation techniques to enhance their shopping experience.
Education
Bachelor of Science - BSN
Our Lady of Fatima College
Valenzuela PHIL 04-1987
Skills
- Food safety
- Nutritional assessment
- Dietary planning
- Meal preparation
- Temperature monitoring
- Customer service
Timeline
Dietary Aide
Concord Nursing Home
09.2023 - 02.2025
Housekeeper
Bartley Healthcare Nursing home
03.2022 - 03.2023
Personal Care Assistant
Addus Home Health Care
04.2019 - 03.2022
Produce Associate
Weis Markets Inc
03.2016 - 04.2019
Bachelor of Science - BSN
Our Lady of Fatima College