Evelyn Garcia
EDGEWOOD
Summary
I am a highly regarded, team-oriented professional who offers strong and customer service skills obtain through 10 plus years of clinical and customer service within the healthcare industry. Accustomed to working in a fast paced and high demanding medical and hospital environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Upper Chesapeake Medical Center
Edgewood, MD
04.2023 - Current
- Assisted in patient intake and medical history documentation to ensure accurate records.
- Collaborated with healthcare team to coordinate patient care and follow-up appointments efficiently.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Educated patients on treatment plans, medication usage, and preventative care techniques effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Central Processing Assistant
University of Maryland Saint Joseph Medical Center
Towson, MD
03.2023 - Current
- Receives and accessions patient samples into the laboratory information system. Ensures that all codes and information are entered accurately and timely. Maintains accurate patient identification and information for billing purposes following departmental procedures.
- Evaluate specimen integrity. Ensures specimen are adequate for testing: Volume, hemolysis, correct collection tube, etc.
- Process (centrifuges aliquots and others special handling procedure for specimen) and delivers specimen to specific laboratories as required.
- Saves or preserves specimen as needed in the refrigerator and freezer.
- Identifies and resolves specimen issues such as mislabeled, QNS, specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc.
Phlebotomist
University of Maryland Medical Center
Towson, MD
04.2020 - 06.2023
- Identify the patient, check that all information is correct.
- Drawing blood and labeling blood specimen for processing.
- Cleaning and stock carts and lab.
Medical Assistant
University Of Maryland Medical Center
Towson, MD
09.2019 - 06.2023
- Greeted patients warmly and assisted physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
- Interviewed patients to obtain medical information and document vital signs.
- Prepared patients for examinations, procedures and treatments.
- Assisted with basic care such as removing sutures, giving injections and collecting tissue or blood samples.
- Educated patients on holistic products, supplements and recommended specific products to meet needs.
- Maintained tools and equipment used for testing or collecting samples in compliance with OSHA standards for lab processing.
Medical Assistant
Dr. Stella Beauchemin/Pediatrics
Baltimore, MD
12.2017 - 09.2019
- Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
- Greeted patients warmly and assisted physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
- Prepared and administered medications and vaccines to patients.
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
- Answered the phone to provide information, schedule appointments, and take down messages.
- Cleaned, prepared and maintained examination rooms and treatment areas.
- Answered phone calls and scheduled or followed-up on appointments.
Medical Assistant
Temp Agency
Baltimore, MD
11.2015 - 03.2017
- Prepared and maintained supplies in exam rooms by ordering, distributing and managing inventory.
- Prepared patients for examinations, procedures and treatments.
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
- Answered phone calls and scheduled or followed-up on appointments.
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
- Interviewed patients to obtain medical information and document vital signs.
- Greeted patients warmly and assisted physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
- Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
Education
Interpreter Certificate -
AALB Medical Interpreter Program
EDGEWOOD, MD06-2022
Phlebotomy Certificate - undefined
American Phlebotomy Association and Intravenous Technician
Baltimore, MD09-2018
Certificate - Medical Assistant/Phlebotomy
Keystone Technical School
Harrisburg, PA04-2009
High School Diploma - undefined
Camden High School
Camden, NJ06-2000
Skills
- Vitals
- EMR charting
- Autoclave
- EKG
- Scheduling
- Patient Care
- Customer Service
- Injections
- Scanning
- Bilingual (Spanish)
- Phlebotomy
- Reliable team player
- Specimens collection and processing
- CPR
- Microsoft
- Pediatrics
- Phone Equites
- HIPAA compliance
Languages
Spanish, Fluent
Timeline
Medical Assistant
Upper Chesapeake Medical Center
04.2023 - Current
Central Processing Assistant
University of Maryland Saint Joseph Medical Center
03.2023 - Current
Phlebotomist
University of Maryland Medical Center
04.2020 - 06.2023
Medical Assistant
University Of Maryland Medical Center
09.2019 - 06.2023
Medical Assistant
Dr. Stella Beauchemin/Pediatrics
12.2017 - 09.2019
Medical Assistant
Temp Agency
11.2015 - 03.2017
Phlebotomy Certificate - undefined
American Phlebotomy Association and Intravenous Technician
Certificate - Medical Assistant/Phlebotomy
Keystone Technical School
High School Diploma - undefined
Camden High School
Interpreter Certificate -
AALB Medical Interpreter Program