Evelyn Orellana
Temple Hills
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paces environments. Successful at handling clients/customers of all sizes with accuracy and impeccable service skills. Strives to meet customer/clients needs, drive satisfaction and promote long-term loyalty.
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Hardworking professional with a dedication to customer satisfaction. Ready to apply several years of experience to new position.
High-energy Service Representative provides knowledgeable and fast answers. Excellent listener and communicator familiar with industry products and services.
Overview
1
1
year of professional experience
Work History
Server
IHOP
Temple Hills
01.2025 - Current
- Provided excellent customer service to resolve customer complaints/issues in a timely manner.
- Excellent interpersonal skills and a strong commitment to customer satisfaction.
- Hospitality.
- Creating a welcoming environment and insuring client comfort.
- Good communication ability, both verbal and written, with focus on clarity.
- Discipline in managing communications and addressing client inquiries.
Education
High Point High School
Beltsville, MDSkills
- Customer service
- Conflict resolution
- Team collaboration
- Order management
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Active listening
- Hospitality service expertise
- Team member support
- Cleanliness standards
Languages
English
Professional
A1
Languages
- Spanish (Professional)
Languages 1
- Russian (Limited)
References
References available upon request.
Timeline
Server
IHOP
01.2025 - Current
High Point High School