Evghenii Ticus
Chisinau
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
01.2025 - 07.2025
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Warehouse Assistant
Moldova Store Retail
04.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Manager on Duty
Yotta Credit
05.2021 - 03.2023
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Manager, Sales and Customer Support
Ecofinance
10.2018 - 11.2020
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Increased sales by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Associate of Science - Food Processing Engineer
UTM
Moldova06-2021
High School Diploma -
M. Koțiubinski
Moldova05-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Active listening
- Organization and time management
- Problem resolution
- Decision-making
- Data entry
- Complaint handling
- Call center operations
- Scheduling
- Call management
- Product knowledge
Languages
Russian
Native or Bilingual
English
Professional Working
Romanian
Professional Working
Timeline
Warehouse Worker
01.2025 - 07.2025
Warehouse Assistant
Moldova Store Retail
04.2024 - 01.2025
Manager on Duty
Yotta Credit
05.2021 - 03.2023
Manager, Sales and Customer Support
Ecofinance
10.2018 - 11.2020
Associate of Science - Food Processing Engineer
UTM
High School Diploma -
M. Koțiubinski
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