Faisal Sekandari
Silver Spring
Summary
Motivated and detail-oriented Assistant Manager with over three years of experience in retail operations and customer service. Experienced in cash handling, closing operations, employee scheduling, and training new employees. Strong leadership, problem-solving, multitasking, and time management skills. Currently studying Marketing and fluent in English and Dari.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Giant Food
Silver Spring
03.2023 - Current
- Manage store closing operations independently
- Count and balance cash registers at the end of shifts
- Handle cash reconciliation and ensure accuracy
- Supervised employees while completing closing tasks to maintain store efficiency
- Resolve customer complaints professionally
- Assist with scheduling and shift management
- Filled in for absent employees during scheduled shifts
- Organized training sessions for new hires to enhance onboarding experience
- Resolved customer complaints with knowledgeable and friendly service to promote customer satisfaction
Cashier / Store Clerk
Walgreens
Silver Spring
03.2023 - 05.2023
- Assisted customers with inquiries and efficiently processed transactions
- Organized store layout and restocked merchandise to enhance shopping experience
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for optimal customer experience.
Line Cook / Cashier
Grill Kabob
06.2022 - 12.2022
- Prepared food and handled high order volume
- Delivered fast, friendly service to enhance customer satisfaction
- Adhered to food safety guidelines to maintain hygiene and prevent contamination
Education
Bachelor of Business Administration And Management -
Montgomery College
Rockville, MD12-2027
High School Diploma -
Springbrook High School
Silver Spring, MD06-2025
Skills
- Closing operations management
- Cash handling
- Money handling
- Employee scheduling
- Employee training
- Leadership
- Problem-solving
- Multitasking
- Time management
- Customer Service
Languages
- Dari
- English
Timeline
Assistant Manager
Giant Food
03.2023 - Current
Cashier / Store Clerk
Walgreens
03.2023 - 05.2023
Line Cook / Cashier
Grill Kabob
06.2022 - 12.2022
Bachelor of Business Administration And Management -
Montgomery College
High School Diploma -
Springbrook High School