Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Central Office Administrative Assistant
Frederick County Public Schools
01.2022 - Current
Provide administrative and clerical support to administrators (Pupil Personnel Workers)
Exercises considerable initiative to resolve problems and to anticipate and respond to department/division secretarial/clerical needs
Monitor and manage transportation requests for McKinney-Vento students
Identifies and expedites work priorities of Department/ Division/ School System
Takes responsibility for follow-up action to ensure timeliness of projects and/or inquiries
Provide documents to all military branches
Oversee kinship guardianship of students
Act as backup for other Administrative Assistants.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
School Secretary
Frederick County Public Schools Hillcrest Elementary School
01.2018 - 01.2022
Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
Scheduled and coordinated meetings, and appointments
Organized office functions, and oversaw daily operations of the office
Prepared documents, spreadsheets, and reports
Scheduled virtual school courses
Prepared materials for various presentations
Provided enrollment/withdrawal information to parents/guardians
Assist as translator during parent meetings (Spanish).
Assisted in the hiring process for new staff members, resulting in a more diverse and qualified workforce.
Administrative Assistant
Executive Building Maintenance
01.2015 - 01.2018
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Translate weekly/monthly building inspections from Spanish to English
Prepared documents, excel spreadsheets, and mail merges
Effectively uses automated systems and office technology to meet administrative needs
Assist with Payroll and Accounting reports
Assist Regional Manager with monthly building supply orders (20+ buildings through MD, DC, and VA).
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Diploma -
Clifton High School
Clifton
06.2003
Some College (No Degree) - Business Administration
Bergen Community College
Paramus
Skills
Demonstrates ability to work under pressure and maintain flexibility
Demonstrates strong human relations skills
Management and organizational skills that show ability to prioritize, work under time constraints, and demonstrates flexibility in environment of multiple task and shift priorities
Excellent verbal and written communication skills
Highly organized and detailed oriented
Ability to learn quickly and adapt to new environments and situations
Professional phone etiquette
Punctual, reliable, responsible, energetic work attitude
Calendar Management
Letter preparation
Data Entry
Bookkeeping
Timeline
Central Office Administrative Assistant
Frederick County Public Schools
01.2022 - Current
School Secretary
Frederick County Public Schools Hillcrest Elementary School
01.2018 - 01.2022
Administrative Assistant
Executive Building Maintenance
01.2015 - 01.2018
Diploma -
Clifton High School
Some College (No Degree) - Business Administration
Bergen Community College
Similar Profiles
Monica E. HinegardnerMonica E. Hinegardner
Supervisor, Prof. Learning & Federal Programs at Frederick County Public SchoolsSupervisor, Prof. Learning & Federal Programs at Frederick County Public Schools