Fatemia Morefield

• Maintained compliant, accurate patient medical records per HIPAA and federal guidelines.
• Reviewed clinical documentation for completeness and accuracy, reducing record discrepancies.
• Processed internal and external requests for medical information while adhering to privacy requirements.
• Utilized EHR systems to update, retrieve, and track patient data with precision.
• Supported clinical teams by preparing essential documentation for care delivery and audits.
• Coordinated resident transportation to external clinics, ensuring timely scheduling and communication.
• Prepared monthly analytical reports summarizing specialist and nursing visit trends for leadership decision-making.

• Coordinated patient appointments and managed scheduling to optimize efficiency.
• Assisted patients with insurance verification and processed payments accurately.
• Managed electronic health records, ensuring accuracy and compliance.
• Handled incoming calls and addressed patient inquiries in a timely manner.

Trained and mentored new hires, improving onboarding quality and team performance.

• Streamlined scheduling and check-in processes using optimized automated systems.
• Ensured accuracy in patient data, demographics, and medical record updates.
• Delivered administrative support across departments, maintaining seamless clinic operations.

• Coordinated daily appointment schedules and managed patient demographic and insurance data.
• Processed referrals and collaborated with providers to maintain continuity of care.
• Responded to telephone and email requests for information.
• Assisted with Starting a program for COVID Positive patients admitted to be able to video chat with family members.

• Supported onboarding processes by preparing new hire documentation and orientation schedules.
• Managed employee records by updating information in the HR management system.
• Assisted in benefits administration by explaining options to employees during enrollment periods.
• Collaborated with team members to streamline HR processes and improve efficiency across departments.
• Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
• Managed payroll and timekeeping for 100+ employees, ensuring compliance with labor laws.
• Assisted with recruiting, interviewing, and hiring of new employees.
• Developed onboarding materials and presented orientation sessions for new hires.

• Coordinated staff schedules to ensure adequate coverage and support.
• Supervised daily operations in a fast-paced healthcare environment.
• Trained new employees on hospital protocols and procedures.
• Facilitated communication between departments to enhance collaboration.
• Managed patient flow to optimize service delivery within the hospital.
• Provided leadership during emergency situations, ensuring staff response readiness.
• Directed and supervised team of 10 employees in daily operations.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

• Managed patient billing inquiries and resolved account discrepancies.
• Coordinated insurance verification processes for patient admissions and services.
• Assisted patients with payment plans and financial assistance options.
• Educated patients on insurance benefits and coverage details.
• Utilized electronic health record systems to update patient financial information.
• Collaborated with clinical staff to ensure accurate billing for services rendered.
• Verified patient insurance coverage and eligibility for services rendered.