Fatima Marquez
1609 Roosevelt Ave
Summary
Dynamic and results-oriented professional with extensive experience in diverse roles, including a Pastry lead position at Europastry. Excelled in team collaboration and efficient cleaning techniques, significantly enhancing operational efficiency and customer satisfaction. Demonstrated exceptional multitasking, organization, and a strong commitment to maintaining high-quality standards. Proven track record of reducing waste and introducing innovative services, showcasing a blend of hard and soft skills.
Overview
7
7
years of professional experience
Work History
Cleaning Crew Member
JPG Cleaning Services.
04.2022 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Emptied trashcans and transported waste to collection areas.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Caregiver
Preferred Home Care of New York
09.2020 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping, red stories to them as well...
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained entire family's schedule and organized events.
Bakery Manager
Europastry
05.2018 - 09.2020
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Monitored inventory levels and identified opportunities for cost savings.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Increased customer satisfaction by introducing custom order service, allowing for personalized bakery products, such as birthday cakes/cupcakes/ and modern pastry....
Education
High School Diploma -
Centro Escolar Colonia El Cocal
El Salvador 01-2007
Skills
- Team work
- Efficient cleaning techniques
- Basic maintenance tasks
- Maintenance
- Multitasking and organization
- responsible
- Honesty
- punctual
Languages
Spanish
Full Professional
Timeline
Cleaning Crew Member
JPG Cleaning Services.
04.2022 - Current
Caregiver
Preferred Home Care of New York
09.2020 - 01.2022
Bakery Manager
Europastry
05.2018 - 09.2020
High School Diploma -
Centro Escolar Colonia El Cocal
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