FAWAZ GADDAFI
Chisinau,CU
Summary
Proven leader and effective communicator, adept in customer service and problem-solving. Excelled at McDonald's by enhancing customer satisfaction and collaborating seamlessly with teams. Spearheaded fundraising initiatives at ISFM, demonstrating exceptional leadership and time management skills. Achieved significant improvements in efficiency and customer engagement across roles.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
02.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took large scale orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Shown ability to strive and survive in a fast paced environment.
Student Council Member
ISFM
01.2023 - Current
- Volunteered for school and council-sponsored events.
- Represented student body at school district, board of education and civic events.
- Managed budgets for multiple projects, ensuring the efficient use of resources and timely completion of tasks.
- Implemented effective time management strategies while balancing academic responsibilities alongside council commitments.
- Demonstrated strong leadership skills by taking initiative in organizing events and rallying support from peers, faculty members, and administration.
- Spearheaded fundraising initiatives that generated significant revenue for student programs and facility improvements.
Restaurant Worker
Local Restaurant & Bar
04.2021 - 12.2021
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Education
Bachelor of Science - MEDICINE
Nicolae Testemițanu State University of Medicine
Chisinau06.2027
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Customer Engagement
Clear Communication
Self-discipline
Interactive communication skills
Flexible Schedule
Influencing skills
Salesmanship
Verbal and written communication
Leadership Qualities
Languages
English, Hindi, Malayalam, Romanian
Native language
English
Proficient
C2
Hindi
Advanced
C1
Malayalam
Advanced
C1
Romanian
Upper intermediate
B2
Arabic
Intermediate
B1
Timeline
Crew Member
McDonald's
02.2024 - Current
Student Council Member
ISFM
01.2023 - Current
Restaurant Worker
Local Restaurant & Bar
04.2021 - 12.2021
Bachelor of Science - MEDICINE
Nicolae Testemițanu State University of Medicine
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