FELIX O. NWOKE
Montgomery Village,MD
Summary
Production Technician with over 4 years of Material Handling and Manufacturing, experience for a major companies. Skilled in complex manufacturing operations, reading electronic shop instructions and blueprints. Disposal of waste, conducting safety and process audits. Outstanding safety record and demonstrated ability to improve processes and procedures to increase efficiency and decrease costs. Experienced with research and data analysis for informed decision-making. Utilizes advanced econometric techniques to interpret complex data sets. Knowledge of principles to support policy development and strategic initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Economist / Statistician
Bureau of Labor Statistics
07.2018 - Current
- Initiated daily meetings with Information System Owners, Developers, System Engineers, and Information System Security Officers (ISSO) to provide guidance of evidence needed for security controls and document findings of assessments
- Worked with Upper-Management to identify and to prevent 90 percent of recurrences in technical and customer problems
- Collaborated with development staff to recreate and solve problems in a test environment
- Analyzed and evaluated system security documentation, including security plans, security assessment reports, and plan of action milestone (POA&Ms.)
- Document and analyze changes that occur on information systems and perform continuous monitoring on an ongoing basis in accordance with the organization's monitoring strategy
- Reviewed, updated and developed required security documentation including but not limited to System Security Plans (SSPs), Contingency Plans (CP), Plan of Action and Milestones (POA&Ms), Security Assessment Reports (SAR)
- Leveraged existing organization’s RMF process, review and determine if system/application documentations are accurate, up to date, and displayed thorough details to support the Security Control Assessment/Validation process
- Experience with developing and implementing information security continuous monitoring (ISCM) or continuous diagnostics and mitigation (CDM) strategies, policies, and supporting technologies
- Worked with a team of Information System Owners, Developers and System Engineers to select and Implement tailored security controls in safeguarding system information
- Plan, assign and perform security validation review for C&A documentation, and supervise team members
- Maintain inventory of all Information Security system assigned
- Served as a liaison between stakeholders and technical team to document translating business requirements for data retrieval and analysis application systems
- Routinely participate in Sprint planning and daily scrum meetings as a Product Owner and Acceptance Tester
- Knowledgeable in National Institute of Standards and Technology Special Publication (NIST SP) documentation: Performed assessments, POA&M Remediation, and document creation using NIST SP 800-53
- Occasionally serve as a scrum master when required to schedule/facilitate backlog grooming sessions, ensuring prioritized user stories are detailed and estimated in preparation for an upcoming sprint
- Prepared thorough user manuals guides and conducted extensive user Application training sessions
- Responsible for triaging, managing defect tickets backlogs, and resolving issues within a stipulated time frame in adherence to the organization's SLA agreement Policy
- Perform functional and regression testing and collaborating with the offshore QA team to create test scenarios, test approach, and review test strategy documentation
- Responsible for writing SQL queries to manipulate the databases, extracting data, and generating on-demand reports with customized views for the claims department
- Elicited, documented, managed, and validated business, functional and non-functional requirements throughout the entire SDLC (systems development lifecycle) scope, using Agile methodologies for new and existing applications
- Environments: MS Office Suite, SQL, SharePoint, MS-Visio, MS Excel, MS Access, Agility / Version 1
Production Technician
Hebrew Home of Greater Washington
08.2013 - 12.2018
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Managed approximately 35 incoming calls, emails and faxes per day from customers.
- Supporting the maintenance wing research and analyzing building maintenance and supply materials, finance and production systems and the associated transaction processes.
- Providing support with researching and writing local operating procedures, specifically in planning, scheduling and supply functions of depot maintenance operations.
- Issuing, receipt, stocking, inventory and transporting of maintenance material.
- Researching and analyzing data for current and future workload costs and gathering data for lean initiatives.
- Identifying and resolving material, financial, and production issues in the depot maintenance and depot supply areas.
- Providing customer support to production shops in the correction of errors and completions.
- Conducting inventory on stored material, including hazardous items for various shops.
- Providing maintenance material operations to include being proficient with and utilizing the enterprise environmental safety and occupational health management information system to authorize, order, receive, issue and account for hazardous material.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
Education
Bachelors - Economics
University of Maryland
College Park, MD05.2007
Skills
- Business System Solutions Leadership
- End-to-End Complex Initiatives
- Work Organization and Documentation
- Customers service/Relationship Building
- Material Handler
- Equipment Operator
- Driver
- Inspection
- Data Analysis & Analytics
- Proactive Problem-Solving
- Effective Written/Verbal Communications
- Internal/External Stakeholder Management
- Marketing/Business/Technical Leadership
- Performance Testing Tools
- Operating Systems
- Databases
- Office Tools
Certification
CompTIA Security
Timeline
Economist / Statistician
Bureau of Labor Statistics
07.2018 - Current
Production Technician
Hebrew Home of Greater Washington
08.2013 - 12.2018
CompTIA Security
Bachelors - Economics
University of Maryland
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