Femi Majek
Leasing Consultant
Laurel,MD
Summary
Motivated and service-focused Leasing Consultant with a strong foundation in property management operations, resident relations, and team collaboration. Experienced in managing the full leasing cycle, resolving resident concerns, supporting marketing efforts, and coordinating with vendors and maintenance teams to ensure smooth daily operations. Recognized for taking initiative, learning quickly, and maintaining professionalism in high-pressure situations. Eager to leverage frontline experience, customer service strengths, and problem-solving abilities in a growth-oriented managerial role. Committed to fostering team success, operational efficiency, and a high-quality living experience for residents.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Dragone Realty Investments
Hillcrest Heights, New Hampshire
09.2024 - Current
- Greeted and toured prospective residents, highlighting features and benefits of apartment homes and community amenities.
- Maintained a high closing ratio by building rapport and understanding resident needs.
- Handled all aspects of the leasing process, including application processing, income/credit screening, and lease preparation.
- Generated traffic through outreach marketing, social media, and resident referrals.
- Conducted follow-ups with prospects and maintained accurate records in CRM/Property Management Systems (e.g., Yardi, OneSite).
- Ensured model apartments and tour paths were clean and staged daily to create a welcoming experience.
- Collected and processed application fees, deposits, and rent payments in accordance with company policies.
- Responded promptly to resident inquiries, maintenance requests, and complaints to ensure high resident satisfaction.
- Prepared and delivered renewal offers; maintained strong retention rates by building resident relationships.
- Assisted in planning and executing resident events and community engagement initiatives.
- Conducted market surveys and monitored competitor activity to recommend pricing adjustments.
- Ensured compliance with Fair Housing laws and leasing policies.
- Consistently met and exceeded monthly leasing targets by securing move-ins through effective prospect engagement, follow-ups, and personalized tours.
- Played a key role in improving overall occupancy through proactive outreach, timely communication, and strategic marketing efforts.
- Contributed to high resident retention by providing outstanding customer service and building strong relationships throughout the lease term.
Leasing Consultant
NRP Group
Greenbelt, Maryland
06.2024 - 08.2024
- Delivered exceptional leasing experiences by guiding prospects through the full leasing cycle, from initial inquiry to move-in, while maintaining strong closing rates.
- Supported occupancy growth by implementing strategic outreach, conducting timely follow-ups, and showcasing apartment features tailored to individual needs.
- Fostered positive resident relations by responding promptly to inquiries and service concerns, resulting in increased satisfaction and lease renewals.
Leasing Representative
Apartment Services Inc
Baltimore, MD
10.2023 - 05.2024
- Provided full-spectrum leasing support by guiding prospective residents through the application, screening, and move-in process while maintaining strong closing performance.
- Enhanced property visibility through strategic marketing efforts and community outreach, contributing to increased traffic and improved occupancy.
- Delivered personalized property tours and leveraged prospect feedback to suggest property enhancements, which helped boost conversion rates.
- Responded promptly to resident inquiries and maintenance concerns, fostering a high level of satisfaction and renewal retention.
- Effectively deescalated resident concerns and conflicts with professionalism and empathy, preserving resident relations and community reputation.
- Collaborated with maintenance and operations teams to ensure timely resolution of service requests and support a well-maintained living environment.
- Processed vendor invoices accurately and in a timely manner, supporting the property’s financial operations and vendor relationships.
- Maintained up-to-date records in property management systems and ensured leasing practices aligned with Fair Housing guidelines and company policies.
Education
Bachelor of Science - Business Administration And Management
Lead City University
09-2017
Skills
Leasing & Operations
- Fair Housing Compliance
Customer Service & Communication
- Professional Written & Verbal Communication
Attention to detail
Problem Solving
- Adaptability & Willingness to Learn
Technical Proficiency
- Yardi OneSite RentCafe
- Microsoft Office Suite (Word, Excel, Outlook)
- CRM & Lead Management Systems
Timeline
Leasing Consultant
Dragone Realty Investments
09.2024 - Current
Leasing Consultant
NRP Group
06.2024 - 08.2024
Leasing Representative
Apartment Services Inc
10.2023 - 05.2024
Bachelor of Science - Business Administration And Management
Lead City University
Similar Profiles
Brandi RoseBrandi Rose
Real Estate Associate/Advisor at Stockworth Realty/Florida Realty InvestmentsReal Estate Associate/Advisor at Stockworth Realty/Florida Realty Investments
MOHAMED KHALIDMOHAMED KHALID
Box office agent at La Perle by DragoneBox office agent at La Perle by Dragone
IVONNE MASSAIVONNE MASSA
VP/QC Manager at Open House Atlanta Realty and Investments LLCVP/QC Manager at Open House Atlanta Realty and Investments LLC
Beth Anne ThompsonBeth Anne Thompson
Administrative Sales Clerk at Braxton Grant TechnologyAdministrative Sales Clerk at Braxton Grant Technology
Peter KinjoPeter Kinjo
Large Machine Operator at William T. Burnett & Co IncLarge Machine Operator at William T. Burnett & Co Inc