Feodora Ponomarev
Chisinau
Summary
Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Cabin Crew Member
Flyone
Chisinau
10.2025 - Current
- Ensured passenger safety through thorough pre-flight briefings and safety demonstrations.
- Assisted passengers with boarding and disembarking efficiently and courteously.
- Maintained cabin cleanliness and organization during flights to enhance passenger comfort.
- Collaborated with flight crew to coordinate in-flight services and meal distributions effectively.
Instructor Cabin Crew
First Flight Academy, Moldova, Chisinau
Chisinau
09.2022 - Current
- --Grooming lessons
- --Initial course for flight attendants
- Initial training for cabin crew
Corporate Flight Attendant
Toyo Aviation
Bucharest
10.2022 - 10.2025
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Prepared and served high-quality meals and beverages to enhance passenger experience.
- Maintained cleanliness and organization of cabin areas during flights.
- Collaborated with flight crew to coordinate smooth boarding and deplaning processes.
- Managed inventory of supplies, ensuring adequate stock for all flights.
- Assisted passengers with special requests, ensuring personalized service throughout the journey.
- Developed positive relationships with customers through excellent customer service skills and professional attitude.
- Assisted passengers with special needs or requests while on board the aircraft.
Cabin Crew Member
Fly One
Chisinau
06.2018 - 03.2022
- Provided exceptional customer service to passengers during boarding and in-flight.
- Ensured compliance with safety protocols and emergency procedures on every flight.
- Conducted pre-flight checks of safety equipment and cabin conditions before departure.
- Collaborated with team members to manage in-flight service efficiently and effectively.
- Responded promptly to passenger inquiries and resolved issues during flights.
HR Manager
Fly Level
Chisinau
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Coordinated hiring process for job applications to support candidates.
- Checked hiring process and asked for documents from candidates to start the hiring process.
- Made interviews for potential candidates.
- HR Manager US Software Solutions
Education
EASA PPL - Private Pilot Course
Altitude Flight School
03.2023 - 09.2025
Bachelor - Political Science
State University Of Moldova
MoldovaSkills
- Effective communication
- Customer service
- Team collaboration
- Safety compliance
- Inventory management
- Critical thinking
- Training coordination
- Time management
- Security measures
- Food and beverage service
- Assertiveness
- Conflict mediation
- Multilingual proficiency
- Customer assistance
Languages
- Romanian
- Russian
- English
- Spanish
Passports
- Romanian
- Moldovan
Timeline
Cabin Crew Member
Flyone
10.2025 - Current
EASA PPL - Private Pilot Course
Altitude Flight School
03.2023 - 09.2025
Corporate Flight Attendant
Toyo Aviation
10.2022 - 10.2025
Instructor Cabin Crew
First Flight Academy, Moldova, Chisinau
09.2022 - Current
Cabin Crew Member
Fly One
06.2018 - 03.2022
HR Manager
Fly Level
Bachelor - Political Science
State University Of Moldova