Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Feven Alemayehu

Silver Spring

Summary

Compassionate and dedicated Medical Assistant with extensive experience at APG Care, skilled in vital signs monitoring and patient documentation. Recognized for enhancing patient care through effective communication and meticulous medication administration. Proven ability to foster strong relationships with patients, ensuring their comfort and well-being while maintaining high standards of care. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Health Aide

HMI Agency,
DC
06.2017 - Current
  • Checked patients' pulse, temperature and respiration.
  • Transported individuals to medical appointments and assisted with errands.
  • Instructed family members regarding proper home care techniques and infection control procedures.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Provided companionship and monitored health condition of clients.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Provided patients and families with emotional support and instruction.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Recognized emergency situations and implemented appropriate procedures.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Assisted clients with bathing, dressing and incontinence care.
  • Planned optimal meals based on established nutritional plans.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Assisted clients with proper exercises and rehabilitation.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Documented care provided and submitted notes to supervisor.
  • Provided emotional support and companionship to patients.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Administered medications as instructed by physician or nurse practitioner.
  • Documented patient status and reported changes in care needs.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Cared for disabled children or children with sick or disabled parents.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Transported clients to doctor appointments and social events.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals and snacks according to prescribed diets.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Assisted in ambulation and exercise routines for clients.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Assisted with client personal care needs to foster independence and well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Tracked and reported clients' progress based on observations and conversations.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Administered prescribed medications under direction from physician.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Helped client with medication self-administration.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed household errands and other essential duties.

Medical Assistant

APG Care
Rockville
03.2024 - 11.2024
  • Triage patient
  • E K G
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Organized charts, documents and supplies to maintain team productivity.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Organized patient charts before each day's clinic sessions began.
  • Explained treatment procedures and physicians' instructions.
  • Assisted back office patient processes to reduce office wait times.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Educated patients about medications, procedures and physician's instructions.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Processed orders for medical supplies and lab equipment.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Administered medications under physician's supervision.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Handled general office duties to support administrative staff during peak hours.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Prepared treatment rooms for patient examinations.
  • Scheduled appointments for patients via phone and in person.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Incorporated outside records into charts and EHR.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Administered injections, medications and treatments as directed by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Supported administrative staff by processing payments.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.

Medical Assistant

Geral Familiy Care
Landover
01.2023 - 03.2023
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Organized patient charts before each day's clinic sessions began.
  • Explained treatment procedures and physicians' instructions.
  • Assisted back office patient processes to reduce office wait times.
  • Processed orders for medical supplies and lab equipment.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Administered medications under physician's supervision.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Medical Assistant/Externship/

Special care LLC
Silver Spring
11.2022 - 12.2022
  • Patient scheduling
  • Vitals(T P R BP, Ht Wt. )
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Supported administrative staff by processing payments.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.

Human Resources Assistant

Berhan health care Agency
DC
12.2015 - 01.2017
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Prepared and set up new employee orientations.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
  • Coordinated communication with external partners like insurance vendors and recruitment agencies.
  • Provided administrative support to the HR department, including document preparation and calendar management.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
  • Verified previous employers and other references to determine applicants' employment acceptability.
  • Maintained employee records in compliance with state and federal regulations.
  • Gathered personnel records from other departments or employees.
  • Conducted background checks and employment verifications for potential hires.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Assisted with payroll preparation by collecting timekeeping information and processing reports.
  • Performed administrative tasks related to payroll processing or benefit administration.
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Assisted in developing training programs for staff members.

Education

Some College (No Degree) -

Mogmarry College
Takoma Park, MD

Skills

  • Vital signs monitoring
  • Medication administration
  • Patient transportation
  • Personal care assistance
  • Patient documentation
  • Infection control procedures

Certification

  • Certificate of clinical medical assistant through NHA , 2022
  • Certificate of Healthcare Access and registration by montgomery college 2018
  • Certificate of Home health Aide License by district of columbia 2012
  • Business management Bahirdar Univercity, ET 2009
  • Cathedral catholic highe school Diploma , Addis Abeba , ET

Timeline

Medical Assistant

APG Care
03.2024 - 11.2024

Medical Assistant

Geral Familiy Care
01.2023 - 03.2023

Medical Assistant/Externship/

Special care LLC
11.2022 - 12.2022

Home Health Aide

HMI Agency,
06.2017 - Current

Human Resources Assistant

Berhan health care Agency
12.2015 - 01.2017

Some College (No Degree) -

Mogmarry College

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Feven Alemayehu