Fiker Mengesha

Work History

Family Friends And Neighbors

10.2022 - Current

Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Kids In Neighborhood

02.2023 - 01.2024

Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Leveraged technology and visual aids to engage students and enhance learning.

Nancy H. Dacek

06.2023 - 07.2023

Supported customers with online billing
Integrated technology and multimedia tools into lessons to enhance seniors learning.
Implemented new mobile technology applications, resulting in increased operational effectiveness.
Coordinated with purchasing department to identify new materials and technology.
Drove digital transformation initiatives, enhancing customer experience through technology integration.
Enhanced investigation efficiency by implementing advanced software and technology tools.

Montgomery County Food Bank

06.2022 - 08.2022

Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Ms. Dorris

06.2022 - 07.2022

Assisted customers with various types of technical issues via email, live chat and telephone
Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries
Troubleshooted hardware issues and worked with service providers to facilitate repairs for end users
Created new accounts, reset passwords and configured server access and file management software for users
Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems
Maintained relationships with key customers in territory by facilitating ongoing product training and support
Maintained positive attitude and diplomacy when dealing with customers and other team members
Followed food safety regulations pertaining to sanitation, food handling and storage
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
Performed variety of duties related to food service
Maintained order and cleanliness of work areas to conform with health codes
Followed staff performance and service standards to deliver consistent and positive customer experiences
Maintained working knowledge of current hardware and equipment by completing required training and reading applicable literature.