Fiona Agyekum

Prepared and edited documents to produce precise, accurate and professional communication. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Coordinated and scheduled meetings and appointments. Utilized office management software to record and track customer information. Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Built strong relationships with clients to deliver emotional support and companionship. Supported clients with mental support and physical activities to accomplish quality of life and sustain needs. Provided safe mobility support to help patients move around personal and public spaces. Assisted clients with daily living needs to maintain self-esteem and general wellness.

The Stepping Stones program offered pre-med and medical students the opportunity to shadow, interact with physicians, nurses and other healthcare professionals within Adventist HealthCare hospitals. Units observed include Rehabilitaion, Operating Room, Wound Care, Diagnostic Imaging, Hospitalist, Respiratory Therapy, ER, ICU

Created a quiet and peaceful working environment for students looking to study or complete study hall hours, provided quick and efficient service to students by logging them in and out: giving them access to private rooms when needed and answering any questions, communicating with academic advisors, visitors and athletes

Acknowledged and greeted customers with a smile, answered customer questions, assisted fellow associates as needed throughout the store, dispensed orders in a neat and timely fashion