Firyal Najjar
Rockville
Summary
Experienced professional with a background in higher education support, HR, and program coordination, skilled in guiding individuals through onboarding, orientation, and resource navigation. Adept at providing personalized guidance, clarifying policies and procedures, and fostering engagement to support academic and career success. Recognized for strong communication, active listening, and problem-solving skills, with a commitment to helping diverse populations achieve their goals in inclusive and supportive environments.
Overview
2
2
years of professional experience
Work History
People Associate
Calvert Impact
Bethesda
08.2024 - 06.2025
- Provided individualized guidance on benefits, payroll, and professional development opportunities, ensuring employees understood available resources.
- Supported new hires during onboarding and orientation by explaining policies, procedures, and programs to help them transition smoothly.
- Partnered with managers to evaluate development needs and created tailored plans to support career growth and organizational success.
- Designed and delivered resources, workshops, and communication strategies to enhance engagement, retention, and overall satisfaction.
- Maintained accurate records and monitored progress, ensuring compliance while supporting long-term growth and success within the organization.
Program Advisor- HR Focus
Marymount University
arlington
10.2023 - 08.2024
- Advised student workers and staff on payroll procedures, benefits eligibility, and institutional policies, ensuring they understood available resources.
- Guided new student employees through onboarding and orientation, assisting with payroll setup, benefits enrollment, and program requirements.
- Served as a primary point of contact for student employee questions regarding compensation, timekeeping, and tax withholdings, providing clear and timely responses.
- Collaborated with campus departments to coordinate information sessions that helped student employees navigate payroll and benefits programs.
- Maintained accurate records in HRIS systems, supporting compliance and enabling departments to track student employee progress and status.
- Provided one-on-one support to student employees navigating complex payroll or benefits concerns, developing strong advising and problem-solving skills transferable to academic advising.
Academic & Career Advising Coordinator
DAH Social Services
Falls Church
12.2022 - 10.2023
- Advised students and program participants on academic pathways, educational opportunities, and career options tailored to their goals.
- Assisted with resume building, interview preparation, and skill development workshops to prepare individuals for academic and career success.
- Facilitated student onboarding into academic and training programs, ensuring required documentation and records were completed accurately.
- Tracked student progress and outcomes, maintaining detailed records to evaluate success and inform program improvements.
- Provided individualized coaching and follow-up to ensure retention, academic progress, and satisfaction within programs.
Education
Bachelor of Science - Accounting
University of Maryland Global Campus
Adelphi, MDSkills
- Academic & Career Advising
- Program Coordination & Support
- Onboarding & Orientation Programs
- Strong Written & Verbal Communication
- Workshop & Presentation Facilitation
- Student Information Systems (SIS) & HRIS
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Google Suite (Docs, Sheets, Drive)
Languages
Arabic
Full Professional
Timeline
People Associate
Calvert Impact
08.2024 - 06.2025
Program Advisor- HR Focus
Marymount University
10.2023 - 08.2024
Academic & Career Advising Coordinator
DAH Social Services
12.2022 - 10.2023
Bachelor of Science - Accounting
University of Maryland Global Campus
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