Forrest Spriggs 3rd
Baltimore
Summary
Dynamic catering professional with a strong work ethic and exceptional customer service skills, honed at Jumpin Out The Pot. Proven ability to enhance guest experiences through effective team collaboration and adherence to cleanliness standards. Recognized for efficiently managing high-volume dining environments while training new staff on service excellence.
Overview
2027
2027
years of professional experience
Work History
Catering Delivery Server
Jumpin Out The Pot
Baltimore, MD
2025 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy during peak hours.
- Collaborated with kitchen staff to streamline service and improve order turnaround times.
- Assisted in training new servers on menu offerings and restaurant protocols.
- Maintained cleanliness and organization of dining area, enhancing overall atmosphere for patrons.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Participated in team meetings to discuss service improvements and operational efficiency strategies.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dishwasher/Banquet Server
SweetTreats N Things Events
Baltimore, MD
06.2023 - Current
- Operated commercial dishwashing equipment efficiently to maintain cleanliness standards.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with kitchen staff to streamline workflow and reduce downtime during events.
- Trained new team members on proper dishwashing techniques and safety protocols.
- Assisted in organizing kitchen areas to optimize space and efficiency during busy events.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Assisted with event setup and breakdown
- Cleared tables of soiled plates and utensils.
Education
Associate of Science - CNA/GNA
Baltimore City Community College
Baltimore, MD05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Table bussing
Timeline
Dishwasher/Banquet Server
SweetTreats N Things Events
06.2023 - Current
Catering Delivery Server
Jumpin Out The Pot
2025 - Current
Associate of Science - CNA/GNA
Baltimore City Community College