FRANCESCA ARBIS
Rockville
Summary
Biochemistry graduate with strong background in laboratory procedures and safety protocols. Proven ability to collaborate effectively within teams to achieve precise and reliable results. Adaptable to evolving project needs and highly skilled in data analysis, equipment maintenance, and quality control. Valued for reliability, technical expertise, and commitment to high standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner & Nail Technician
Fjaxnails
Rockville, MD
05.2024 - Current
- Sterilized equipment and handled chemical products with precision and attention to safety protocols.
- Demonstrated strong attention to detail while performing detailed technical procedures to deliver accurate and consistent results
- Increased clientele and sales by 200% in one year.
- Managed inventory, workstation organization, and documented client service records.
Shift Lead
Gong Cha
Rockville, MD
05.2021 - Current
- A guest-centered role where brand compliance, product knowledge, and quality assurance contributed to customer loyalty and satisfaction.
- Worked with a team to prepare beverages according to standard procedures and efficiently managed multiple orders in a fast-paced environment, all while prioritizing customer service, which ensured overall team success and improved workflow.
- Trained and mentored staff on product knowledge of over 75 recipes and customer service techniques.
Education
Bachelor of Science - Biochemistry
University of Maryland
College Park, MD05-2025
Associate of Science - Chemistry
Montgomery College
Rockville, MD05-2023
Skills
- Microsoft Excel
- Sample Tracking
- Reagent Preparation
- Dexterity
- Inventory Management
- Equipment Sterilization
- Customer Service
- Attention to Detail
- Driven and Determined
- Team collaboration and leadership
Certification
- Basic Life Support - Red Cross
Timeline
Business Owner & Nail Technician
Fjaxnails
05.2024 - Current
Shift Lead
Gong Cha
05.2021 - Current
Bachelor of Science - Biochemistry
University of Maryland
Associate of Science - Chemistry
Montgomery College