Francis Ndula
Baltimore
Summary
Senior SAFe Scrum Master with a diverse background, including project analysis, and extensive experience in Agile methodologies. Aiming to leverage 7 of experience in facilitating Agile transformations, coaching teams, and driving successful project deliveries. Seeking a challenging role to utilize skills in SAFe practices, leadership, and project management to enhance organizational agility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior SAFe Scrum Master
United Healthcare
01.2021 - 01.2024
- Spearheaded the adoption and implementation of SAFe methodologies across multiple Agile teams, ensuring alignment with business goals and improved project outcomes.
- Facilitated SAFe ceremonies including Program Increment (PI) Planning, Scrum of Scrums, and Inspect and Adapt sessions, promoting alignment, transparency, and collaboration among teams.
- Mentored and coached Scrum Masters, Product Owners, and team members on SAFe principles, enhancing Agile mindset and continuous improvement.
- Collaborated closely with stakeholders to define program objectives, prioritize features, and manage dependencies, resulting in a 30% increase in delivery efficiency.
- Acted as a servant leader, removing impediments and empowering teams to self-organize and continuously deliver high-quality products.
- Implemented Agile metrics and reporting mechanisms to track team performance, identify bottlenecks, and drive data-driven decision-making processes.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
SAFe Scrum Master
Fidelity Investments
06.2018 - 12.2020
- Led multiple Agile teams in the successful adoption and implementation of SAFe principles, ensuring alignment with organizational goals and improved project delivery.
- Orchestrated SAFe ceremonies, including Program Increment (PI) Planning, Inspect and Adapt sessions, and Scrum of Scrums, enhancing collaboration and alignment across teams.
- Coached and mentored Scrum Masters, Product Owners, and team members, fostering an Agile mindset and continuous improvement culture.
- Collaborated closely with stakeholders to define program objectives, prioritize features, and manage dependencies, resulting in a 35% increase in delivery efficiency.
- Proactively identified and resolved impediments, empowering teams to self-organize and deliver high-quality products within time and budget constraints.
- Implemented Agile metrics and reporting systems, enabling data-driven decision-making and continuous improvement initiatives.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Monitored and tracked project progress to support timely completion.
- Partnered with project team members to identify and quickly address problems.
Scrum Master
Dell
05.2017 - 06.2018
- Led and facilitated Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Coached and guided multiple cross-functional teams in implementing Agile methodologies such as Scrum or Kanban.
- Supported and mentored teams, fostering a collaborative and high-performance work environment.
- Resolved conflicts within teams and fostered a culture of open communication and collaboration.
- Implemented and maintained metrics and reporting systems to track team performance and project progress.
- Provided regular reports and metrics to stakeholders, enabling data-driven decision-making.
- Conducted Agile workshops and training sessions, ensuring team members and stakeholders understand Agile principles and practices.
- Coached teams on Agile techniques and principles, promoting continuous learning and improvement.
Project Analyst
Walmart
04.2016 - 04.2017
- Serve on teams and task groups for projects/initiatives within the business unit & across the organization
- Prepare project plans, proposals, schedules, budgets, communications, and staffing requirements.
- Identify and track cross projects dependencies and impacts; communicate issues and provide solutions.
- Escalate project issues to Project Manager and or management for resolution.
- Monitor and maintain project/program schedule, documentation, progress and change requests and provide weekly status updates.
- Collaborate with various levels of staff to accomplish tasks/assignments.
- Assign responsibilities/tasks to project team members based on priority, staff availability, and resources.
- Determine project requirements
- Escalate Project issues to project manager
- Proficient Skills in Salesforce.
Education
Bachelor of Science - Nursing
College of The Mainland
Texas City, TXSkills
- Jira
- JQL Filter Query
- Agile Methodologies
- Coaching and Mentoring
- MS Office
- Agile Ceremony Facilitation
- Rally
- Azure Dev Ops
- Conflict Resolution
- Risk Identification & Management
- User Story Creation
- Kanban Knowledge
- Advanced Communication
Certification
SAFe Scrum Master Certification - Scaled Agile Community
Timeline
Senior SAFe Scrum Master
United Healthcare
01.2021 - 01.2024
SAFe Scrum Master
Fidelity Investments
06.2018 - 12.2020
Scrum Master
Dell
05.2017 - 06.2018
Project Analyst
Walmart
04.2016 - 04.2017
Bachelor of Science - Nursing
College of The Mainland
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