Francis Wangara
Abingdon
Summary
Proven Operations Assistant at Sunoco Gas Station, adept in workflow optimization and providing exceptional customer support. Excelled in enhancing operational efficiency and training new hires, significantly improving functionality and customer satisfaction. Skilled in organizational management and attention to detail, consistently achieving and surpassing goals.
Developed strong organizational and problem-solving skills within fast-paced office environment. Excel in managing workflows, coordinating tasks, and ensuring smooth operations. Seeking to transition into new field where these transferrable skills can contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Operations Assistant
Sunoco Gas Station
01.2023 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Education
Associate of Applied Science - Nursing
Harford Community College
Bel Air, MD05-2027
High School Diploma -
Chania High School
Kiambu Kenya12-2009
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Workflow optimization
- Operational reporting
- Work Planning and Prioritization
- Organizational management
- Inventory management
- Efficiency improvement
- Recordkeeping
- Inventory counting
- Documentation and reporting
- Performance tracking
Languages
English
Full Professional
Timeline
Operations Assistant
Sunoco Gas Station
01.2023 - Current
Associate of Applied Science - Nursing
Harford Community College
High School Diploma -
Chania High School
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