Summary
Overview
Work History
Education
Skills
Training and Certification
Honors And Awards
Timeline
Generic
Frank Palmisano III

Frank Palmisano III

Pylesville

Summary

Experienced Policies & Procedures Analyst skilled in process improvement and project management. Enhances operational efficiency and regulatory compliance through strategic analysis and documentation integration. Delivers high-quality training and support to teams, fostering collaboration among diverse stakeholders.

Overview

27
27
years of professional experience

Work History

Principal Policies & Procedures Analyst

Northrop Grumman Corporation
Linthicum
11.2004 - Current
  • Analyzes and creates process content and improves documentation within the Mission Systems Principles and Operating Procedures Organization (PrOP), working with internal stakeholders, such as, but not limited to: Engineering; Quality; Manufacturing; Environmental, Health & Safety; Finance; Communications; and Business Management organizations.
  • Ensures documentation satisfies proprietary regulations and government regulatory standards, while eliminating redundancies in process throughput and improving operational efficiency.
  • Manages project-level process initiatives by tracking and updating metadata to maintain manager and customer reporting schedules.
  • Trains new employees as a senior analyst on job fundamentals, providing oversight, instruction, and critical feedback.
  • Trains representatives from various internal business functions, process stakeholders, and campus focal points on internal practices and policies.
  • Integrates large volumes of non-standard documentation from legacy sites into current process models.
  • Worked on a variety of stretch assignments, including product regulatory compliance within the Specialty Metals group.
  • Obtained Green Belt certification and certified within NGC as an ISO 9001_AS9100 auditor.

Technical Writer, Technical Publications Branch, U.S. Army Research Laboratory (ARL)

Science and Technology Corporation
Aberdeen
12.2001 - 08.2004
  • Maintained the integrity of ARL technical reports and conference papers, ensuring clear, precise, and accurate presentation prior to submission for publication. These research reports and conference papers were used to communicate scientific research conducted within the ARL network to branches of the military, government agencies, and private organizations that work closely with ARL.
  • Collaborated with subject matter experts in chemical and mechanical engineering fields to prepare reports internal to ARL.
  • Implemented use of American English industry style guides to standardize documentation within ARL, ensuring consistency in presentation and professionalism.
  • Served as a communication liaison between ARL staff, including engineers and production staff (word processing, graphic design, page layout specialists, etc.), to ensure quality control of all reports and papers during the lifecycle of a document.

Adjunct Professor of English

Towson University
Towson
08.2001 - 12.2001
  • Developed structured curriculum for an English 102: Composition and Rhetoric course using texts in Philosophy, Science, Literature, Religion, and Politics for the purpose of educating students in foundational approaches to composition and rhetoric.
  • Educated and reinforced existing knowledge in writing and grammar.
  • Designed written assignments around the selected texts.
  • Provided individual attention to students in developing their written assignments grammatically, stylistically, and rhetorically.

Editing Specialist (contractor)

SAIC
Abingdon
05.2001 - 12.2001
  • Edited and formatted technical documents geared to chemical demilitarization issues at U.S. Chemical Stockpile disposal sites.
  • Interacted with scientists and chemical engineers to make documents accessible for military and general audiences and provided grammatical assistance.
  • Implemented and managed the use of proprietary style guides as a means of standardization, ensuring consistency in presentation and professionalism.
  • Ensured document control management and the implementation of quality control criteria pertaining to publication.

Project Manager/Writer/Editor

Words and Numbers (formerly Monotype Composition Company)
Baltimore
06.2000 - 01.2001
  • Developed curriculum for private educational companies by creating lessons, interactive articles, and standardized test questions for grades K through 12.
  • Supervised teams of freelance writers on various projects.
  • Worked with clients to capture project requirements.
  • Proposed time-efficient and creative solutions for clients with open-ended project guidelines.
  • Managed, tracked, and controlled multiple curriculum projects for mid- to large-sized educational curriculum companies.
  • Interviewed part-time writers and editors for temporary freelance work.

Secondary School Educator

Carver Center for Arts & Technology
Towson
08.1999 - 06.2000
  • Instructed an 11th grade class in Poetic Traditions and a 10th grade honors class in World Literature.
  • Developed structured curriculum based on grade-appropriate criteria dictated by the Baltimore County Public School System.
  • Advised students in Poetic Traditions on how to market their own written work to journals and literary venues in order to be published.

Education

MA - Theology

St. Mary’s Seminary & University
01-2012

BS - English

Towson University
01-1999

Diploma -

Loyola High School Blakefield
01-1993

Skills

  • Process improvement
  • Process mapping
  • Policy writing
  • Project coordination
  • Compliance management
  • Quality assurance
  • Project management
  • Project coordination
  • Technical writing
  • Document management
  • Data analysis
  • Quality assurance

Training and Certification

  • ISO 9001:2015 Auditor Transition Training (DEKRA Training), 9KATT0603, 04/01/16
  • Influence and Effectiveness Training (Sterling Institute), 01/01/12
  • Six Sigma Continuous Improvement/Greenbelt Training (Northrop Grumman), 10/01/07
  • Visio Basic certification training (Anne Arundel Community College/Northrop Grumman training project), 04/01/07
  • Microsoft Excel certification training in Basic, Intermediate, and Advanced Excel (Anne Arundel Community College/Northrop Grumman training project), 04/01/06

Honors And Awards

  • Golden Key National Honor Society
  • Lambda Iota Tau National Literary Honor Society
  • Phi Theta Kappa Honor Society
  • MG Keith L. Ware Liberty Bell award in Journalism – Northeast Sector
  • Dean’s Award recipient for Outstanding Achievement in Theological Studies

Timeline

Principal Policies & Procedures Analyst

Northrop Grumman Corporation
11.2004 - Current

Technical Writer, Technical Publications Branch, U.S. Army Research Laboratory (ARL)

Science and Technology Corporation
12.2001 - 08.2004

Adjunct Professor of English

Towson University
08.2001 - 12.2001

Editing Specialist (contractor)

SAIC
05.2001 - 12.2001

Project Manager/Writer/Editor

Words and Numbers (formerly Monotype Composition Company)
06.2000 - 01.2001

Secondary School Educator

Carver Center for Arts & Technology
08.1999 - 06.2000

MA - Theology

St. Mary’s Seminary & University

BS - English

Towson University

Diploma -

Loyola High School Blakefield

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Frank Palmisano III