Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Francine Lipscomb

Severn

Summary

Dedicated healthcare professional with hands-on experience in various healthcare procedures and providing patient assistance. Exceptional organizational skills to streamline office operations and enhance patient care services. Proficient in medical terminology and clinical protocols, facilitating seamless coordination and fostering effective patient communication within the healthcare setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Johns Hopkins
04.2022 - Current
  • Assisted physicians and nurses in patient examinations, procedures, and treatments
  • Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
  • Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
  • Performed basic laboratory tests including collecting specimens and conducting routine tests
  • Managed patient medical records by accurately documenting information in electronic health record systems
  • Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
  • Educated patients on medication instructions, post-treatment care, and preventive measures
  • Assisted with minor procedures by preparing sterile equipment and assisting during the procedure itself
  • Maintained inventory of medical supplies and equipment to ensure availability when needed
  • Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
  • Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
  • Performed sterile suture and staple removal
  • Ordered x-rays for providers
  • Greeting visitors
  • Maintaining appointments
  • Providing direction to people in person and on the phone
  • Performing clerical work
  • Disseminating information to medical staff
  • Scheduling patient appointments according to doctor availability
  • Explaining intake forms to new patients
  • Processing payments before and after treatment
  • Answering patient inquiries
  • Handling patient emergencies
  • Monitoring stock and supplies at the healthcare facility

Medical Assistant

Womens Ob/Gyn Associates
05.2020 - 08.2020
  • Administering medications and vaccinations
  • Collecting a patient’s medical history
  • Preparing the patient for their examination
  • Measuring vital signs, like temperature and blood pressure
  • Assisting the gynecologist or obstetrician during appointments
  • Explaining to the patient what will happen during their exam, treatment, or procedure
  • Performing laboratory sample collections
  • Providing information to the patient about their medications, special diets, or anything else they’ve been prescribed
  • Setting up rooms for procedure
  • Prepare instruments for autoclave
  • Clean and restock rooms and equipment
  • Urine culture and analysis preparation
  • Assist providers and nurses with procedures

Medical Assistant

Gatdula Pediatrics
12.2018 - 04.2020
  • Answer phones as needed and triage appropriately
  • Prepare rooms for the day
  • Escort patients to room; prepare patients for examinations.
  • Record height/weight and blood pressure for well visit; chart and graph findings
  • Ask parent or patient about chief complaint and document
  • Perform vision and hearing screening as necessary
  • Assist doctors as needed with sick visits, as well as well-child visits, school or camp physicals, and paperwork preparation as needed
  • Clean and restock rooms and equipment.
  • Relay messages as may be required by physicians
  • Assist at front desk as necessary with phones and filing
  • Obtain blood samples if certified by finger stick
  • Urine culture and analysis preparation
  • Prepare for and run laboratory tests
  • Assist providers and nurses with procedures
  • Stock supplies
  • Review insurance information, phone numbers and contact information at each visit
  • Provide patient education
  • Administering medications and vaccinations

Medical Assistant/Caregiver

Self Employed
01.2016 - 08.2018
  • Cleaning patient wounds to remove bacteria and debris
  • Dressing patient wounds to create a barrier against bacteria
  • Administer Physician-prescribed medication.
  • Document symptoms and vital signs
  • Keep the patient comfortable through palliative care
  • Performed tube feeding
  • Bathed and dressed the patient
  • Positioned the patient to avoid bedsores
  • Assisted with occupational and physical therapy with the patient

Education

High school diploma or GED -

Trade School - Medical Assisting

Sanz School
Washington, DC
01.2002

Skills

  • Knowledgeable in medical terminology
  • Vaccine administration
  • Skilled in collecting laboratory specimens
  • Empathetic caregiver
  • Appointment coordination
  • Assisting in minor surgeries
  • Medication dispensing
  • Vital sign evaluation and documentation
  • Wound care support
  • First aid certification
  • Dependable team collaborator
  • Specimen collection
  • Electronic medical record management

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Certification

  • Registered Medical Assistant (RMA) January 2002 to Present Registration Number 01-287-0396
  • CPR Certification March 2024 to March 2026
  • BLS Certification March 2024 to March 2026

Timeline

Medical Assistant

Johns Hopkins
04.2022 - Current

Medical Assistant

Womens Ob/Gyn Associates
05.2020 - 08.2020

Medical Assistant

Gatdula Pediatrics
12.2018 - 04.2020

Medical Assistant/Caregiver

Self Employed
01.2016 - 08.2018

High school diploma or GED -

Trade School - Medical Assisting

Sanz School

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Francine Lipscomb