Gabriel Galvez-Hernandez
Baltimore
Summary
A background in customer service and sales. Skilled in effective communication and time management, contributing to positive customer interactions and operational efficiency. Eager to leverage strengths to support team goals and elevate customer experiences.
Overview
5
5
years of professional experience
Work History
Salesperson
Vita Cabinetry
01.2026 - Current
- Assisted customers in selecting cabinetry solutions tailored to their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Maintained knowledge of current inventory and pricing for effective sales support.
- Processed transactions accurately using point-of-sale systems.
- Developed relationships with clients for increased loyalty and repeat business.
Management Assistant, Loading Dock Worker
Amazon
10.2025 - 01.2026
- Supported daily operations by coordinating schedules and managing communication between departments.
- Assisted in preparing reports and presentations for team meetings, enhancing information clarity.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Organized and prioritized tasks to improve workflow efficiency across multiple projects.
Food Runner
Atlas Company(Loch Bar,Monarque,Tagliata & NineTails)
04.2021 - 10.2025
- Communicated effectively with servers to coordinate timely order delivery.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Education
High School Diploma -
Academy For College Carreer Exploration
Baltimore, MDNo Degree - Accounting And Finance
Loyola University, Maryland
Baltimore, MD05-2027
Skills
- Customer service
- Customer care
- Customer engagement
- Time management
- Customer relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesperson
Vita Cabinetry
01.2026 - Current
Management Assistant, Loading Dock Worker
Amazon
10.2025 - 01.2026
Food Runner
Atlas Company(Loch Bar,Monarque,Tagliata & NineTails)
04.2021 - 10.2025
High School Diploma -
Academy For College Carreer Exploration
No Degree - Accounting And Finance
Loyola University, Maryland