Gabrielle Bullock
Temple Hills,MD
Summary
Personable and empathetic individual with strong ability to connect with patients and guide them through healthcare processes. Knowledgeable about healthcare navigation and medical terminology, with proficiency in patient advocacy and resource coordination. Dedicated to enhancing patient experiences and improving healthcare outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Bay Community Support Services
Annapolis, MD
04.2024 - 06.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Direct Support Professional Caregiver
National Children's Center
Silver Spring, MD
08.2023 - 02.2024
- Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
- Facilitated community outings to promote socialization and independence in daily living skills.
- Developed positive relationships with clients and their families through regular communication.
- Ensured safety of all individuals in the facility at all times.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
Security Officer
Blueline Security
Landover, MD
09.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
Medical Receptionist
Primary Medicine
Oxon Hill, MD
06.2020 - 09.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Cashier Team Lead
Chic-Fil-A
Largo, MD
05.2019 - 01.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Coordinated with other departments when additional support was needed during peak hours.
Education
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD05-2019
LPN - Practical Nursing
ECPI University
Greensboro, NCSkills
- Critical Thinking
- Call Answering and Routing
- Greet Guests
- Customer Service
- Positive Attitude and Energetic
- ADL support
- Behavioral Management
- Appointment Scheduling
- Medical Records Management
- Health Services
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
Accomplishments
- 64 hours of Basic Armed Washington DC SPO training
- 16 hours of Basic Armed Maryland Guard training.
Certification
- OC Spray
- ASP Baton
- Asp Handcuff
References
References available upon request.
Education
other
Languages
English
Professional Working
Timeline
Direct Support Professional
Bay Community Support Services
04.2024 - 06.2024
Direct Support Professional Caregiver
National Children's Center
08.2023 - 02.2024
Security Officer
Blueline Security
09.2022 - 02.2023
Medical Receptionist
Primary Medicine
06.2020 - 09.2022
Cashier Team Lead
Chic-Fil-A
05.2019 - 01.2020
High School Diploma -
Charles Herbert Flowers High School
LPN - Practical Nursing
ECPI University