Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
Receptionist
Private Pediatric Office
10.2023 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Organized, maintained and updated information in computer databases.
Helped young patients feel comfortable with procedures and immunizations.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Maintained confidentiality of information regarding clients and company.
Assisted with onboarding new clients and securing paperwork completion
Assistant Manager
Scrubs and Beyond
05.2023 - 12.2023
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Performed cash, card, and check transactions to complete customer purchases.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Data Entry & Office Administrator
Perry Moving and Storage
07.2021 - 01.2022
Transferred data old system to new system.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Maintained electronic and paper filing systems for easy retrieval of information.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Associate and Register
Khol’s
07.2020 - 01.2021
Processed Amazon returns.
Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to build rapport and loyalty.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associate's - Medical Assisting, Human Resources, Payroll Clerk
Penn Foster
Online
02-2026
High School Diploma -
Great Mills High School
05.2018
Skills
Professional Communication
Customer Service
Interpersonal Communication
Recordkeeping and bookkeeping
Adaptability
Decision Making
Management
Organization skills
Multitasking and prioritization
Scheduling
Front desk operations
Supply management
Strategic planning
Timeline
Receptionist
Private Pediatric Office
10.2023 - 04.2024
Assistant Manager
Scrubs and Beyond
05.2023 - 12.2023
Data Entry & Office Administrator
Perry Moving and Storage
07.2021 - 01.2022
Sales Associate and Register
Khol’s
07.2020 - 01.2021
Associate's - Medical Assisting, Human Resources, Payroll Clerk
Penn Foster
High School Diploma -
Great Mills High School
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