Ganga Upreti
8629 Delegge Road
Summary
Proven leader in home care management with a track record of enhancing operational efficiency at Greater Baltimore Homecare. Skilled in asset management and adept at leading teams to exceed regulatory compliance standards. Excelled in implementing improvements, evidenced by a significant enhancement in staff performance and client satisfaction. Possesses strong organizational abilities and exceptional communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Alternate Administrator
Greater Baltimore Homecare
04.2022 - Current
- Maintained personnel records and updated internal databases to support document management.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Assist in overseeing daily operations of the home care agency, including managing staff schedules, client care plans, and ensuring adherence to regulatory standards.
- Provide support and guidance to staff, including training, performance evaluations, and addressing any issues that arise.
- Coordinate with healthcare providers and family members to develop and implement individualized care plans, ensuring high standards of care and client satisfaction.
Evv Coordinator
Smile Home Care
03.2020 - 01.2022
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Conduct regular audits of visit data and reports to ensure accuracy and identify areas for process improvement.
- Develop and maintain documentation and reporting procedures for EVV compliance and performance metrics.
Education
Associate of Arts - Business And Finance
The Community College of Baltimore County
Catonsville, MD03.2016
High School Diploma -
Patterson High School
Baltimore, MD06.2013
Skills
- Asset Management
- Budget Administration
- Emergency Preparedness
- Network Administration
- In-depth knowledge of home care regulations and compliance
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team effectively
Certification
Certified Home Care Administrator
CPR and First Aid Certified
Languages
Nepali
Hindi
English
Timeline
Alternate Administrator
Greater Baltimore Homecare
04.2022 - Current
Evv Coordinator
Smile Home Care
03.2020 - 01.2022
Associate of Arts - Business And Finance
The Community College of Baltimore County
High School Diploma -
Patterson High School
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