- I enjoy helping others and giving back to the community
- Woodworking
- Music
- Auto Repair/Restoration
- Gym Workouts
- Video Gaming
- Martial Arts
Garrett Townsend
Parsonsburg
Summary
Professional with strong background in air transportation management, skilled in logistics coordination and operational oversight. Known for effective team collaboration, adaptability, and achieving results in dynamic environments. Expertise in cargo handling, scheduling, and regulatory compliance, with focus on safety and efficiency. Respected for reliability and ability to lead teams to success amidst changing demands.
Overview
12
12
years of professional experience
Work History
Air Transportation Supervisor
Air Force
08.2016 - Current
- Enhanced communication between departments by developing and implementing a standardized reporting system.
- Improved flight scheduling efficiency by streamlining processes and implementing new software tools.
- Utilized data analytics tools to identify trends in air transportation operations, using insights gained to drive continuous improvement efforts.
- Mentored junior team members, providing guidance on career development opportunities within the air transportation field.
- Increased on-time performance by closely monitoring flight schedules and proactively addressing potential delays.
- Optimized cargo capacity utilization by analyzing load factors and adjusting plans accordingly.
- Managed relationships with external vendors, ensuring timely delivery of goods and services while minimizing costs.
- Established a positive working environment by fostering strong team morale and providing consistent feedback on employee performance.
- Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.
- Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties.
- Fostered military transportation safety and efficiency.
- Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Assisted in resolving customer complaints and grievances.
- Communicated with customers to provide delivery updates and resolution.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Received new orders, prepared documentation, and assigned personnel.
- Tracked and monitored vehicle performance and maintenance.
- Monitored flow of paperwork and directed information to appropriate departments.
- Provided customers with information on products and services.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Grocery Stocker
Food Lion
02.2014 - 08.2015
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Checked for outdated and overripe grocery items and removed from inventory.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Consistently lifted materials weighing as much as 50 pounds.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Sustained a visually appealing store environment by adhering to company guidelines for merchandise presentation and signage placement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Safely and securely loaded items to prevent damage during transport.
Education
Associate of Applied Science - Air Transportation
Community College of The Air Force
Montgomery, AL01-2027
Skills
- Logistics planning, management, and coordination
- Flight coordination and load planning
- Ground operations management
- Passenger safety, security, documentation, and baggage handling
- Freight management and quality control
- Hazardous material handling, transport, and inspection
- Flight manifest management
- Aircraft loading and unloading
- Military aircraft functions and knowledge
- Operational transportation planning
- Aircraft cargo loading
- Air transportation safety protocols
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised numerous team of 20+ staff members in multiple sections to including leading teams in austere locations.
Interests
Timeline
Air Transportation Supervisor
Air Force
08.2016 - Current
Grocery Stocker
Food Lion
02.2014 - 08.2015
Associate of Applied Science - Air Transportation
Community College of The Air Force
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