Gary Hertsch
Westminster
Summary
Experienced HVAC Technician skilled in diagnosing and repairing heating and cooling systems. Strong focus on customer service and training others, ensuring high-quality service and efficient operations.
Overview
19
19
years of professional experience
Work History
HVAC Technician
Modern Comfort
Westminster
02.2019 - Current
- Installed and repaired heating and cooling systems in residential properties.
- Repaired or replaced defective components, including compressors, motors, and fans, to restore optimal functionality of heating and cooling systems.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, and heat pumps.
- Trained employees on effective repair and maintenance techniques, enhancing team skills and service quality.
- Diagnosed HVAC system issues using specialized tools and techniques.
- Performed routine maintenance on equipment to ensure optimal performance.
- Educated clients on HVAC system usage and maintenance practices, promoting energy efficiency and system longevity.
HVAC Technician
Carroll Home Services
Baltimore
03.2012 - 02.2019
- Resolved customer inquiries and complaints, delivering timely and effective solutions to HVAC issues.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Executed basic repairs including changing belts, servicing fans and motors, and cleaning coils, strainers, and filters to enhance equipment performance.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Participated in seminars and workshops on advances in HVAC technology to enhance professional knowledge and skills.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
HVAC Apprentice
Plumbers and Steamfitters Local Union 486
Baltimore
01.2007 - 03.2012
- Shadowed experienced workers to acquire practical skills and industry knowledge.
- Worked closely with mentors to understand project objectives.
- Supported master craftsmen with daily tasks to develop trade-specific skills.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
- Prepared job sites by organizing materials and tools efficiently.
- Ensured organized, clean, and safe work areas to support efficient operations.
- Maintained tools and equipment to ensure optimal performance.
- Assisted with job site setup by organizing equipment and materials.
- Performed routine tasks such as measuring, cutting, and assembling materials.
Education
High School Diploma -
Westminster High School
Westminster, MD05-2004
Skills
- HVAC installation
- A/C troubleshooting
- System diagnostics
- Refrigerant handling
- Equipment maintenance
- Emergency repairs
- Customer service
Timeline
HVAC Technician
Modern Comfort
02.2019 - Current
HVAC Technician
Carroll Home Services
03.2012 - 02.2019
HVAC Apprentice
Plumbers and Steamfitters Local Union 486
01.2007 - 03.2012
High School Diploma -
Westminster High School