Gary Holland
Frederick
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Being Universal, duties also included effective maintenance of a cashbox, and also the branch's main vault. This included taking transactions, processing cashiers checks, savings bonds, making loan payments, creating foreign currency orders, and cash shipments in and out of the branch.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Universal Banker
PNC Bank, NA
02.2022 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Branch Banker
TD Bank NA
08.2019 - 10.2021
- Opened new accounts and made changes to existing accounts.
- Identified customer desires and goals through needs-based sales tactics.
- Investigated and resolved account issues by offering applicable options to customers.
- Counted currency, coins and checks in cash drawer, night depository and ATM.
- Platform duties including account opening, business account opening, IRA's, lending, safety deposit boxes, business lending. Also cashbox duties, and drive-thru
Sales Supervisor
Best Buy
12.2015 - 08.2019
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Weekly meetings with vendors in regards to new technology, then relayed information to the team to effectively increase sales.
- Maintained 11 team members, assisting them in coaching and obtaining their monthly goals.
Education
IT Certification - IT Technology
Google
Remote, Based Out Of RestonHigh School Diploma -
Bowie Highschool
Bowie, MD05.2007
Skills
- Operations Management
- Business Development
- Business Lending
- Community Outreach
- Loss Prevention
- Generating Referrals
- Change Orders
- Advanced Typing
- Collaborative Leadership
Accomplishments
-Best Buy Market Allstars in 2017
-Best Buy Million Dollar writer
-TD Bank Business banking certified
Certification
Google IT certification
Timeline
Universal Banker
PNC Bank, NA
02.2022 - Current
Branch Banker
TD Bank NA
08.2019 - 10.2021
Sales Supervisor
Best Buy
12.2015 - 08.2019
IT Certification - IT Technology
Google
High School Diploma -
Bowie Highschool
Similar Profiles
Joseph StabilitoJoseph Stabilito
Business Analyst Advisor at PNC Bank, NABusiness Analyst Advisor at PNC Bank, NA
Renee GrantRenee Grant
Teller Lead at PNC Bank, NATeller Lead at PNC Bank, NA
Sherry SteinSherry Stein
Administrative Assistant II at PNC Bank, NAAdministrative Assistant II at PNC Bank, NA
Maya HalabiMaya Halabi
Relationship Manager at PNC Bank, NARelationship Manager at PNC Bank, NA
Isabelle AlwardIsabelle Alward
Elementary School Tutor at Lakeland Stars TutoringElementary School Tutor at Lakeland Stars Tutoring