Gaurav Shrestha

Outbound Operations | Problem Solve | SLAM | Inbound Cross-Training

• Primary Outbound associate responsible for order fulfillment, quality control, and meeting daily productivity targets in a high-volume environment.
• Serve as a Problem Solver, resolving shipment defects, damaged inventory, and system discrepancies to maintain workflow continuity and performance metrics.
• Trained SLAM Operator ensuring accurate scanning, weight verification, labeling, and proper carrier routing of outbound packages.
• Cross-trained in Inbound operations including receiving, stowing, and inventory management to support operational flexibility.
• Collaborate with Area Managers, Process Assistants, and HR to address operational barriers and improve efficiency.
• Maintain strict adherence to safety standards, quality metrics, and company policies in fast-paced settings.

Appeal Panelist – Amazon DCA1

• Selected to serve on associate appeal review panels, evaluating cases with fairness, objectivity, and confidentiality.
• Analyze attendance records, policy documentation, and supporting evidence to assist in unbiased decision-making.
• Partner with HR and site leadership to ensure consistent policy enforcement and procedural compliance.
• Handle sensitive employee information with discretion while contributing to a transparent workplace culture.

• Developed and implemented strategic growth plans to enhance market presence and drive revenue.
• Fostered partnerships with key stakeholders to expand service offerings and improve client satisfaction.
• Led cross-functional teams in executing operational efficiencies, resulting in streamlined processes and cost reductions.
• Spearheaded initiatives that increased organizational agility and responsiveness to market changes.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Streamlined business processes, resulting in increased operational efficiency across all departments.

• Spearheaded planning and management of marketing events to enhance brand visibility.
• Drove company growth by ensuring seamless public relations operations.
• Managed digital asset organization and distribution for film projects.
• Led cross-functional teams to streamline project workflows and enhance collaboration.

• Cultivated and sustained loyal customer relationships throughout sales cycle.
• Managed inventory and maintained product quality for bikes and scooters during sales operations.
• Led sales strategy development to enhance market penetration and revenue growth.
• Mentored junior sales team members, fostering skill development and performance improvement.