Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Genea Smith

Fort Washington

Summary

A highly motivated professional with proven ability to analyze, prioritize tasks and perform assignments under tight deadlines with exceptional organizational skills. I work very well with team-oriented assignments with focus on accuracy and timely completion.

Overview

15
15
years of professional experience
1
1
Certification

Work History

DCPS Security Officer

Security Assurance Management
Washington
08.2019 - Current
  • Protect the facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Reported suspicious activities and persons to law enforcement.

CNA - Certified Nursing Assistant

Clinical Experience completed
Waldorf
06.2025 - 07.2025
  • Assisted with the daily care of 5-7 patients, including wound care, and patient education.
  • Developed proficiency in performing basic nursing procedures, such as vital sign, taking temperature and weight.
  • Improved time management skills by prioritizing tasks and efficiently managing patient care during busy shifts.
  • Bathing and feeding the patient.
  • Dressing the patient also transferring the patient to and from there rooms.
  • Helping the patient with hygiene care.

Home Health Care Provider

Consumer Direct Care Network
Arlington
09.2022 - 12.2023
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each client from harm.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Aided clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Monitored progress and documented patient health status changes to keep care team updated.

Concierge

Whelan Security/ Gardaworld
Washington
06.2017 - 08.2019
  • Monitored and authorized entrance and departure of employees and visitors.
  • Secured premises by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points.
  • Monitored and reported suspicious activities to local law enforcement.
  • Denied entrance to building of unauthorized personnel.
  • Directed guest and routed deliveries and courier services.
  • Ensured the safety and wellbeing of staff and visitors.
  • Provided responsive and high quality customer service to visitors and callers.
  • Issued office passes for visitors and retained record keeping for each visitor.
  • Maintained access control, security checks upon entry.
  • Responded quickly to medical emergencies, and fire alarms.
  • Checked passes and credential of all persons seeking entry to property.

Receptionist

Quadrant, Destination LLC
Waldorf
02.2015 - 01.2017
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Welcome's visitors by greeting them, in person or on the telephone; answering or referring inquiries direct by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

Cashier/Game Room Attendant

Chuck E. Cheese
Largo
11.2012 - 02.2014
  • Checked out games, controllers, pool balls, ping pong paddles, and other equipment for customers.
  • Assisted in maintaining an updated inventory of video games and systems, sports equipment, and supplies.
  • Notified the manager of any equipment or repair needs.
  • Responded to emergency situations according to level of first responder training.
  • Other duties as assigned.

Receptionist /File Clerk

Henderson Technologies Inc.
Washington
07.2010 - 07.2012
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responsible for uploading digital files and data.
  • Performed Data Entry assignments ensuring accuracy of data.

Education

Certified Phlebotomy Technician - Phlebotomy

Dynamic Phlebotomy And CPR LLC
07.2025 - 08.2025

Certified Nursing Assistant -

Renaissance Health Institute
Waldorf, MD
07.2025

High School Diploma -

Suitland High School
District Heights, MD
05.2012

Skills

  • Critical Thinking
  • Barista experience
  • Typing (60 WPM)
  • Microsoft Outlook
  • Coffee experience
  • Professional Communication
  • Trained in Critical Thinking
  • Skilled Receptionist
  • Drawing blood
  • First Aid/CPR
  • Assisted living
  • Cash register
  • Office experience
  • Proficient using Microsoft Word
  • Proficient using Microsoft Excel
  • Proficient using Microsoft Power Point
  • Windows
  • Professional Customer Service
  • Excellent Customer Service Skills
  • Working with people with developmental disabilities
  • Medical receptionist
  • Excellent skills in reviewing and analyzing documentation
  • Typing
  • Specimen labeling procedures
  • Patient interaction
  • Venipuncture
  • Collaboration
  • Infection Control

Certification

  • First Aid Certification, 07/01/25, 07/31/27, American Heart Association
  • BLS Certification, 07/01/25, 07/31/27, American Heart Association
  • CPR Certification, 07/01/25, 07/31/27, American Heart Association

Timeline

Certified Phlebotomy Technician - Phlebotomy

Dynamic Phlebotomy And CPR LLC
07.2025 - 08.2025

CNA - Certified Nursing Assistant

Clinical Experience completed
06.2025 - 07.2025

Home Health Care Provider

Consumer Direct Care Network
09.2022 - 12.2023

DCPS Security Officer

Security Assurance Management
08.2019 - Current

Concierge

Whelan Security/ Gardaworld
06.2017 - 08.2019

Receptionist

Quadrant, Destination LLC
02.2015 - 01.2017

Cashier/Game Room Attendant

Chuck E. Cheese
11.2012 - 02.2014

Receptionist /File Clerk

Henderson Technologies Inc.
07.2010 - 07.2012

Certified Nursing Assistant -

Renaissance Health Institute

High School Diploma -

Suitland High School
Genea Smith