Genea Smith
Fort Washington
Summary
A highly motivated professional with proven ability to analyze, prioritize tasks and perform assignments under tight deadlines with exceptional organizational skills. I work very well with team-oriented assignments with focus on accuracy and timely completion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DCPS Security Officer
Security Assurance Management
Washington
08.2019 - Current
- Protect the facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reported suspicious activities and persons to law enforcement.
CNA - Certified Nursing Assistant
Clinical Experience completed
Waldorf
06.2025 - 07.2025
- Assisted with the daily care of 5-7 patients, including wound care, and patient education.
- Developed proficiency in performing basic nursing procedures, such as vital sign, taking temperature and weight.
- Improved time management skills by prioritizing tasks and efficiently managing patient care during busy shifts.
- Bathing and feeding the patient.
- Dressing the patient also transferring the patient to and from there rooms.
- Helping the patient with hygiene care.
Home Health Care Provider
Consumer Direct Care Network
Arlington
09.2022 - 12.2023
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each client from harm.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Aided clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Monitored progress and documented patient health status changes to keep care team updated.
Concierge
Whelan Security/ Gardaworld
Washington
06.2017 - 08.2019
- Monitored and authorized entrance and departure of employees and visitors.
- Secured premises by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points.
- Monitored and reported suspicious activities to local law enforcement.
- Denied entrance to building of unauthorized personnel.
- Directed guest and routed deliveries and courier services.
- Ensured the safety and wellbeing of staff and visitors.
- Provided responsive and high quality customer service to visitors and callers.
- Issued office passes for visitors and retained record keeping for each visitor.
- Maintained access control, security checks upon entry.
- Responded quickly to medical emergencies, and fire alarms.
- Checked passes and credential of all persons seeking entry to property.
Receptionist
Quadrant, Destination LLC
Waldorf
02.2015 - 01.2017
- Directs visitors by maintaining employee and department directories; giving instructions.
- Welcome's visitors by greeting them, in person or on the telephone; answering or referring inquiries direct by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Cashier/Game Room Attendant
Chuck E. Cheese
Largo
11.2012 - 02.2014
- Checked out games, controllers, pool balls, ping pong paddles, and other equipment for customers.
- Assisted in maintaining an updated inventory of video games and systems, sports equipment, and supplies.
- Notified the manager of any equipment or repair needs.
- Responded to emergency situations according to level of first responder training.
- Other duties as assigned.
Receptionist /File Clerk
Henderson Technologies Inc.
Washington
07.2010 - 07.2012
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Responsible for uploading digital files and data.
- Performed Data Entry assignments ensuring accuracy of data.
Education
Certified Phlebotomy Technician - Phlebotomy
Dynamic Phlebotomy And CPR LLC
07.2025 - 08.2025
Certified Nursing Assistant -
Renaissance Health Institute
Waldorf, MD07.2025
High School Diploma -
Suitland High School
District Heights, MD05.2012
Skills
- Critical Thinking
- Barista experience
- Typing (60 WPM)
- Microsoft Outlook
- Coffee experience
- Professional Communication
- Trained in Critical Thinking
- Skilled Receptionist
- Drawing blood
- First Aid/CPR
- Assisted living
- Cash register
- Office experience
- Proficient using Microsoft Word
- Proficient using Microsoft Excel
- Proficient using Microsoft Power Point
- Windows
- Professional Customer Service
- Excellent Customer Service Skills
- Working with people with developmental disabilities
- Medical receptionist
- Excellent skills in reviewing and analyzing documentation
- Typing
- Specimen labeling procedures
- Patient interaction
- Venipuncture
- Collaboration
- Infection Control
Certification
- First Aid Certification, 07/01/25, 07/31/27, American Heart Association
- BLS Certification, 07/01/25, 07/31/27, American Heart Association
- CPR Certification, 07/01/25, 07/31/27, American Heart Association
Timeline
Certified Phlebotomy Technician - Phlebotomy
Dynamic Phlebotomy And CPR LLC
07.2025 - 08.2025
CNA - Certified Nursing Assistant
Clinical Experience completed
06.2025 - 07.2025
Home Health Care Provider
Consumer Direct Care Network
09.2022 - 12.2023
DCPS Security Officer
Security Assurance Management
08.2019 - Current
Concierge
Whelan Security/ Gardaworld
06.2017 - 08.2019
Receptionist
Quadrant, Destination LLC
02.2015 - 01.2017
Cashier/Game Room Attendant
Chuck E. Cheese
11.2012 - 02.2014
Receptionist /File Clerk
Henderson Technologies Inc.
07.2010 - 07.2012
Certified Nursing Assistant -
Renaissance Health Institute
High School Diploma -
Suitland High School
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