George William Smith
Silver Spring
Summary
Dynamic Delivery Manager with a proven track record at Eastwall, adept in Agile Project Management and stakeholder collaboration. Successfully led teams to deliver Azure-based solutions, achieving a 2.4% budget variance while driving process improvements. Expert in risk assessment, ensuring project success through disciplined execution and strategic alignment with business goals.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Delivery Manager
Eastwall
Washington
02.2025 - Current
- Led multiple agile teams delivering Azure-based cloud solutions, including data platform modernization, Microsoft Fabric implementations, and AI-driven application development for enterprise clients, managing a ~$2.5M portfolio.
- Oversaw delivery across data engineering, analytics, and machine learning initiatives, ensuring alignment with business goals and Microsoft best practices while defining governance frameworks that managed cloud spend, mitigated risk, and maintained ~2.4% overall budget variance with ~$4.6K average per-project deviation.
- Partnered with Azure solution architects, data scientists, and client stakeholders to translate cloud strategies into actionable delivery roadmaps, sustaining ~4% average performance under plan.
- Championed process improvements across DevOps pipelines and Agile rituals, driving predictable delivery and sustained financial discipline.
Delivery Manager
IdeaCrew
Washington
04.2021 - 01.2025
- Successfully delivered agile software development projects with budgets ranging from $100k to $600k, leading teams of 4–6 developers supporting State-Based Insurance Marketplace feature delivery and operations.
- Collaborated with call center and State-Based Marketplace stakeholders to configure and implement CRM software as part of Maine’s CoverME.gov insurance marketplace launch.
- Led organization-wide project management process improvements and enhanced project controls, increasing delivery transparency while assessing and mitigating risks to project timelines and budgets.
- Fostered consistent delivery execution through strong stakeholder collaboration and disciplined agile practices.
Configuration Manager / Business Analyst
K3 Solutions
Bethesda
11.2016 - 04.2021
- Supported and administered GitHub Enterprise instances for United States Citizenship and Immigration Services (USCIS), maintaining 99% uptime and ensuring timely issue resolution for development teams.
- Developed data gathering and analysis scripts, reducing the time required to analyze GitHub Enterprise usage information.
- Researched, developed, and analyzed Request for Proposal documents to support new business acquisition.
Developer / Scrum Master
Skirmos
Takoma Park
05.2014 - 05.2016
- Designed and implemented radio communication algorithms for handheld laser-tag systems.
- Led Agile transformation efforts and implemented Jira, coaching team members on Scrum best practices and improving the software development pipeline.
Education
BSc - Computer Science
Towson University
Towson, MD05.2016
Skills
- Agile Project Management
- Scrum Methodology
- Stakeholder Collaboration
- Risk Assessment and Mitigation
- Project Management Software
- Agile Transformation
- Project delivery management
Certification
Certified Scrum Master
Timeline
Delivery Manager
Eastwall
02.2025 - Current
Delivery Manager
IdeaCrew
04.2021 - 01.2025
Configuration Manager / Business Analyst
K3 Solutions
11.2016 - 04.2021
Developer / Scrum Master
Skirmos
05.2014 - 05.2016
BSc - Computer Science
Towson University