GEORGINA MELENDEZ
Lexington Park
Summary
Recent graduate with a Bachelor of Science in Public Health Science and hands-on clinical experience in an endocrinology setting working with underserved populations. Strong foundation in patient care, effective communication, and health equity, with a commitment to reducing language barriers and enhancing patient comprehension. Skilled in triage, patient education, and chronic disease management, particularly in diabetes care. Fluent in Spanish and actively pursuing medical interpreter training. Passionate about advancing equitable, patient-centered healthcare through clinical practice and impactful public health initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant - Endocrinology
Medstar Shah
Hollywood
07.2025 - Current
- Oversaw patient triage processes, accurately recorded vital signs, and collaborated with healthcare providers to enhance efficiency in a high-volume clinical setting.
- Educate patients on chronic disease management, including diabetes and medication adherence
- Guided patients, especially older adults, in mastering continuous glucose monitor (CGM) setup and troubleshooting, ensuring accurate interpretation of data.
- Streamlined care coordination efforts by ensuring timely completion of prior authorizations and accurate clinical documentation.
- Work in an underserved community
Convenience Store Clerk
Donut Connection
California
07.2021 - 08.2023
- Simultaneously managed multiple tasks in a fast-paced environment while prioritizing effectively.
- Ensured clear communication with customers, colleagues, and management for concise information exchange.
- Verified customers' legal age for purchasing tobacco products.
- Ensured cleanliness and organization of store environment to meet health standards.
Cashier/ Barista
Panera Bread
California
08.2020 - 07.2021
- Managed cash transactions with high accuracy, ensuring proper sales recording and minimizing discrepancies.
- Adapted to changes in store policies and procedures, demonstrating flexibility in evolving business requirements.
- Arrived punctually for shifts and fulfilled responsibilities with strong work ethic.
- Trained new team members on cash register operation, stock procedures, and customer service standards.
Education
Bachelor of Science - Public Health Science
University of Maryland
College Park07.2025
Skills
- Continuous Glucose Monitor (CGM) education & setup
- Vital signs, triage, patient intake
- Verbal and written communication
- Flexibility in changing environments or protocols
- Reliable and consistent work ethic
- Spanish (fluent)
- Team collaboration and support
- Active listening and empathy
- Basic Life Support
- HIPAA Compliance
- Electronic Records
- CPR
- Medical terminology
- Problem-solving
- Multitasking Abilities
- Prior authorizations
Certification
CPR & BLS Certified - American Heart Association
Timeline
Medical Assistant - Endocrinology
Medstar Shah
07.2025 - Current
Convenience Store Clerk
Donut Connection
07.2021 - 08.2023
Cashier/ Barista
Panera Bread
08.2020 - 07.2021
Bachelor of Science - Public Health Science
University of Maryland
Shadow hours
Physician Assistant Shadowing – Emergency Department
St. Mary's Hospital, Leonardtown
- Shadowed 3 Physician Assistants in a hospital Emergency Department for 40 hours
- Rotated through half and full shifts spanning morning, afternoon, and evening hours
- Observed patient evaluations, medical histories, physical exams, and clinical decision-making
- Gained exposure to diagnostics, treatment planning, and interdisciplinary team collaboration in a fast-paced setting
Physician Assistant Shadowing – Internal Medicine
Philip J. Bean Medical Center, Hollywood
- Completed 40 hours shadowing a Physician Assistant in an outpatient Internal Medicine setting
- Observed management of a wide range of conditions, including chronic and acute illnesses
- Gained insight into clinical documentation and electronic charting workflows
- Developed understanding of diagnostic reasoning, treatment planning, and patient-centered care through direct observation of provider decision making
Research Experience
Senior Capstone Thesis — Public Health Science
University of Maryland , January 2025 - May 2025
- Title: Implicit Bias Among Healthcare Providers Leads to Significant Racial and Ethnic Disparities in Pain Management, Resulting in Inadequate Pain Treatment for Marginalized Communities
- Conducted an in-depth literature review examining the impact of implicit bias on pain assessment and treatment across racial and ethnic groups
- Analyzed disparities in pain management and their implications for patient outcomes in marginalized populations
- Identified systemic and provider-level factors contributing to inequitable care
- Developed evidence-based recommendations to improve equity in pain assessment, communication, and treatment practices
Professional Development
- Medical Interpreter Training (TMIO – The Medical Interpreter Online) Cross-Cultural Communications / Blue Horizon
In progress
- Training in medical terminology, ethics, and patient-provider communication
- Preparing for national certification as a Spanish medical interpreter