Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Georgio Bohain Kouye

White Plains

Summary

Dynamic professional with a strong background in customer service and technical support,perfected by my various experiences. Proven ability to enhance customer satisfaction through effective transaction processing and attention to detail. Skilled in Microsoft Office and committed to teamwork, consistently achieving project milestones and maintaining high standards of professionalism.

Overview

8
8
years of professional experience

Work History

Cashier

7-eleven Stores
02.2025 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Greeted customers and provided assistance in locating items.
  • Verified that all coupons were valid before processing them for payment.
  • Processed customer transactions accurately and efficiently.
  • Processed returns and exchanges according to store policies.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Informed customers about current promotions such as discounts on certain products or services offered by the store.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.

Computer Scientist

University of Abomey-Calavi
Abomey-Calavi
04.2020 - 01.2025
  • Performed debugging operations on application code using debugging tools like GDB or Valgrind.
  • Conducted research to develop new technologies in the field of computer science.
  • Collaborated with cross-functional teams to develop innovative solutions for complex problems.
  • Evaluated existing software solutions for potential upgrades or modifications based on customer feedback.
  • Provided technical support to colleagues on a variety of computer-related topics.
  • Analyzed business requirements and designed technical solutions to meet customer needs.
  • Collaborated with other teams to integrate complex systems across multiple platforms.
  • Analyzed user requirements to identify system design specifications.
  • Collected user and business requirements and put together detailed project plans.

Assistant Coordinator Project

Project NICHE-BEN 239
Abomey-Calavi
01.2017 - 08.2019
  • Participated in weekly status meetings to discuss project updates and priorities.
  • Created presentations using Microsoft Office Suite applications.
  • Compiled data from multiple sources into concise documents for review by management.
  • Developed and maintained databases for tracking project progress and resources.
  • Updated contact lists with relevant information about clients or partners.
  • Organized travel arrangements for staff members attending conferences or events.
  • Created reports summarizing project milestones, tasks, and accomplishments.
  • Monitored budgets for various projects and identified cost savings opportunities.
  • Assisted in the coordination of projects and activities, ensuring deadlines were met.
  • Provided technical assistance when needed during video conferencing calls or other virtual events.
  • Provided administrative support to the team, including scheduling meetings and responding to emails.
  • Attended weekly meetings to discuss progress and set team goals.

Education

Bachelor of Science -

Republic of Benin
Republic Of Benin
06-2009

Skills

  • Customer service
  • Cash handling
  • Transaction processing
  • Point of sale operation
  • Product knowledge
  • Cleaning and sanitizing
  • Proficient in [software]
  • Professionalism and courtesy
  • Order packaging
  • Team collaboration
  • Attention to detail
  • Reliability and punctuality
  • Online orders preparation
  • Work ethic and integrity
  • Data entry
  • Microsoft Office
  • Technical support
  • Preservation technology

Languages

English
Limited
French
Native/ Bilingual

Affiliations

  • Sport
  • meet people
  • Travel
  • reading
  • video games

Timeline

Cashier

7-eleven Stores
02.2025 - Current

Computer Scientist

University of Abomey-Calavi
04.2020 - 01.2025

Assistant Coordinator Project

Project NICHE-BEN 239
01.2017 - 08.2019

Bachelor of Science -

Republic of Benin

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Georgio Bohain Kouye