Gheorghe Sirghi

1) Processed all incoming requests using specialised GDS knowledge

2) Email answers to name correction, fare rules, PNR creations when it's requested, all type of email sales issues

3) Assisted Sales Supervisors through chat as GDS expert

4) Monitoring and reporting OOJO processes/workflow

1) Identified optimal travel routes and fares for client requests

2) Specialised in flight searches through GDS platforms such as Apollo, Galileo, Sabre and Amadeus

3) Specialised in offering guidance to agents on specific requests

1)Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales.

2)Tracked flight prices to secure best-possible prices for customer trips.

3)Created and communicated clear, detailed itineraries ahead of travel.