Ghidirim Daniela
Chișinău
Summary
Dynamic and dedicated professional with a strong background in customer service and safety protocols, honed as a Flight Attendant. Proven ability to enhance passenger satisfaction through effective communication and teamwork, while adeptly managing emergencies. Committed to maintaining high standards of service and operational excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Flight Attendant
HiSky
04.2024 - Current
- Delivered exceptional customer service, ensuring passenger comfort and safety throughout flights.
- Managed in-flight emergencies by following established safety protocols and procedures.
- Assisted passengers with boarding and deplaning, promoting efficient aircraft operations.
- Conducted pre-flight inspections of emergency equipment to guarantee operational readiness.
- Communicated effectively with crew members to maintain coordination during service delivery.
- Adapted quickly to changing flight schedules and passenger needs, enhancing overall experience.
- Resolved passenger inquiries and concerns promptly, fostering positive relationships onboard.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Census Coordinator
National Mureau of Statistics
2024 - 2024
- Coordinated data collection efforts to ensure accurate census information across diverse populations.
- Implemented training sessions for field staff, enhancing understanding of census procedures and data integrity.
- Managed scheduling for census activities, optimizing resource allocation and workforce efficiency.
- Analyzed demographic data to identify trends and inform strategic planning for outreach initiatives.
Sale Manager (Customer Service)
Fantastic English School
2024 - 2024
- Developed and implemented curriculum enhancements to improve student engagement and learning outcomes.
- Coordinated staff training sessions to ensure consistency in teaching methodologies across all classes.
- Evaluated student performance data to inform instructional strategies and support individualized learning plans.
- Fostered communication between parents and teachers to address student needs and enhance community involvement.
Lawyer Assistant
BAA Poalelungi, Briceag & Partenerii
2023 - 2024
- Prepared legal documents, including briefs and contracts, ensuring accuracy and compliance with regulations.
- Conducted legal research to support case strategies, enhancing understanding of relevant laws and precedents.
- Assisted in case management, organizing evidence and documentation for court presentations.
- Collaborated with clients to gather information, fostering effective communication throughout legal processes.
Kindergarden Teacher
QUO Vadis
2022 - 2022
- Developed engaging lesson plans to enhance early childhood learning and foster creativity.
- Implemented classroom management techniques to create a positive and inclusive environment.
- Collaborated with parents to communicate student progress and address developmental needs.
Education
EASA Certificate -
AACR
TOEFL -
American Language Center
Chișinău, Moldova Bachelor of Laws - Law
Academy of Economic Studies
Chișinău, Moldova01-2025
Bachelor of Laws - Law (Inter-university Agreement of Study Exchange)
Alexandru-Ioan Cuza University
Iași, România01-2022
Baccalaureat Diploma -
Theoretical High School ,,Mihai Eminescu``
Cimișlia, Moldova01-2021
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Professional appearance
- Time management
- Safety procedures
- Emergency procedures
- Leadership qualities
Languages
English
Advanced (C1)
Russian
Upper intermediate (B2)
French
Elementary (A2)
Romanian
Bilingual or Proficient (C2)
Timeline
Flight Attendant
HiSky
04.2024 - Current
Census Coordinator
National Mureau of Statistics
2024 - 2024
Sale Manager (Customer Service)
Fantastic English School
2024 - 2024
Lawyer Assistant
BAA Poalelungi, Briceag & Partenerii
2023 - 2024
Kindergarden Teacher
QUO Vadis
2022 - 2022
EASA Certificate -
AACR
TOEFL -
American Language Center
Bachelor of Laws - Law
Academy of Economic Studies
Bachelor of Laws - Law (Inter-university Agreement of Study Exchange)
Alexandru-Ioan Cuza University
Baccalaureat Diploma -
Theoretical High School ,,Mihai Eminescu``
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