Hiking
Gianni Hibbert
Certified Optometric Technician
Brooklyn,MD
Summary
Accomplished Certified Optometric Technician with a proven track record at America's Best Eyeglasses And Contacts, enhancing patient care through empathetic listening and meticulous attention to detail. Expert in optometric equipment operation and HIPAA compliance, I've significantly improved customer satisfaction. Skilled in fostering multidisciplinary collaboration, this approach has consistently optimized patient outcomes and service quality.
Overview
5
5
years of professional experience
Work History
Certified Optometric Technician
Americas Best Eyeglasses And Contacts
Brooklyn Park, MD
04.2023 - Current
- Developed strong rapport with patients through empathetic listening skills and attention to detail during appointments.
- Participated in continuing education opportunities to stay current on advancements in optometry best practices.
- Collaborated closely with other healthcare providers to coordinate patient care effectively, fostering a multidisciplinary approach.
- Assisted in fitting patients with appropriate eyewear, ensuring optimal comfort and visual acuity.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Retail Parts Professional
Advanced Auto Parts
06.2020 - 12.2022
- Collaborated with team members to maintain a clean, organized, and efficient retail environment.
- Conducted thorough product research to stay current on industry trends and best practices.
- Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
- Provided technical support for customers seeking guidance on installation or usage of purchased parts.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Associate of Applied Science - Computer And Information Systems
Anne Arundel Community College
Arnold, MD 08.2024 - Current
Skills
Instrument sterilization
Insurance verification
Visual Field Testing
HIPAA compliance
Refractive Error Correction
Eye health assessment
Sterile technique application
Optometric equipment operation
Medical terminology
Pre-testing procedures
Medical record management
Medical billing
Interests
Reading
Traveling
Timeline
Associate of Applied Science - Computer And Information Systems
Anne Arundel Community College
08.2024 - Current
Certified Optometric Technician
Americas Best Eyeglasses And Contacts
04.2023 - Current
Retail Parts Professional
Advanced Auto Parts
06.2020 - 12.2022
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