Gillian Gibbons
Frederick
Summary
Dynamic sales lead with proven success at Francesca’s, consistently exceeding sales goals through effective strategies and exceptional customer service. Strong leadership and team management skills, complemented by cash handling accuracy and retail merchandising expertise, drive results. Committed to creating a welcoming environment that fosters customer loyalty and enhances team performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Palm beach tan
Frederick
05.2025 - Current
- Assisted in managing daily operations of tanning salon.
- Trained and mentored staff on customer service protocols.
- Oversaw inventory management and product ordering processes.
Sales Lead Keyholder
Francesca’s
02.2023 - Current
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Ensured clean, visually appealing store environment, enhancing customer experience and encouraging repeat visits.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained new hires on company policies and best practices, facilitating smooth onboarding and integration into the team.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Implemented effective sales strategies and fostered strong customer relationships, driving improved sales performance.
Assistant Teacher
Creating Memories Child Learning Center
08.2023 - 03.2024
- Facilitated student physical, mental, and social development through engaging classroom games and activities.
- Managed student transitions during recess, lunch, and daily intake and dismissal to promote safety and order.
- Maintained a safe, supportive learning environment by enforcing classroom rules and promptly addressing behavioral issues.
Government Contractor Intern
Nuaxis Innovations
05.2023 - 09.2023
- Studied complex government contracts, contributing to timely completion and adherence to regulatory requirements.
- Applied industry-specific concepts in real-world scenarios, enhancing understanding of practical applications.
- Utilized various software programs, enhancing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
Veterinary Assistant
Old Farm Veterinary Hospital
07.2018 - 03.2021
- Ensured animal safety through proper handling techniques and strict adherence to facility guidelines, fostering trust and security for both animals and staff.
- Monitored and maintained food and water for boarded animals, supporting adherence to dietary health guidelines and promoting overall well-being.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Cleaned and disinfected exam areas, surgical equipment, and kennels, reducing risk of disease transmission and maintaining a hygienic environment.
Education
Criminal Justice - General Studies
Frederick Community College
Frederick, MDSkills
- Store operations
- Inventory management
- Loss prevention strategies
- Retail merchandising
- Cash handling accuracy
- Safety enforcement
- Team management
- Leadership development
- Customer service
Timeline
Assistant Manager
Palm beach tan
05.2025 - Current
Assistant Teacher
Creating Memories Child Learning Center
08.2023 - 03.2024
Government Contractor Intern
Nuaxis Innovations
05.2023 - 09.2023
Sales Lead Keyholder
Francesca’s
02.2023 - Current
Veterinary Assistant
Old Farm Veterinary Hospital
07.2018 - 03.2021
Criminal Justice - General Studies
Frederick Community College