Gisselle Escobar
MD
Summary
Results-driven counseling professional prepared for impactful roles in crisis management. Possesses significant experience in providing immediate mental health support and fostering client resilience. Emphasizes collaborative team efforts and adapts seamlessly to dynamic situations. Committed to maintaining confidentiality and ethical standards.
Overview
8
8
years of professional experience
Work History
Crisis Counselor
Baltimore County Crisis Response
01.2025 - Current
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Prevented further escalation of crises by effectively deescalating intense situations through skilled verbal interventions.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
- Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
Intensive Case Manager
YMCA Youth & Family
07.2023 - 12.2024
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assessed individual patient care needs.
- Developed and maintained strong relationships with community resources for successful referrals.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Monitored clients' progress to adjust treatment plans accordingly.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Facilitated peer support groups to help clients connect with others.
Intensive Case Manager
Latin American Youth Center LAYC
03.2020 - 08.2023
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Lead Medical Assistant
Holy Cross Hospital - Holy Cross Hospital
03.2019 - 03.2020
- Assisted physicians and nurses with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Collected, prepared and disposed of medical specimens.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Lead Medical Assistance
Children's National Medical Center
02.2017 - 03.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Skills
- Staff Training
- Direct Patient Care
- Staff Management
- Social Work
- Documentation proficiency
- Case management
- Documentation proficiency
- Case management
- Child protection
- Patient confidentiality
- Psychosocial support
- Reflective listening
- Suicide prevention
- Safety planning
Languages
Latin
Native or Bilingual
Timeline
Crisis Counselor
Baltimore County Crisis Response
01.2025 - Current
Intensive Case Manager
YMCA Youth & Family
07.2023 - 12.2024
Intensive Case Manager
Latin American Youth Center LAYC
03.2020 - 08.2023
Lead Medical Assistant
Holy Cross Hospital - Holy Cross Hospital
03.2019 - 03.2020
Lead Medical Assistance
Children's National Medical Center
02.2017 - 03.2019
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