Carolyn Pringle
Germantown
Summary
Dynamic, licensed real estate agent with a proven track record in cultivating client relationships. Recognized for exceptional planning and problem-solving skills, consistently adapting to changing environments while exceeding expectations. Proficient in managing multiple priorities under tight deadlines, with a strong ability to establish and grow a robust book of business. Committed to empowering clients to achieve personal and financial aspirations through tailored guidance and support.
Overview
16
16
years of professional experience
Work History
Associate Agent
Redfin
01.2019 - Current
- Host home tours, Open houses and inspections.
- Develop and maintain relationships with agents in order to assist clients effectively.
- Provide insight to clients regarding Redfin/Rocket products and services.
- Forward client service requests to lead agents.
- Provide services for agents, which include but are not limited to, item pickups from clients, drop offs to clients, listing kit installs and assisting with various miscellaneous requests.
- Maintaining compliance with all state licensing requirements.
- Participate in key meetings and capturing important information/company updates.
Branch Vice President
TD Bank
01.2013 - 01.2019
- Provided leadership and direction for the branch team, ensuring the smooth functioning of daily operations. Addressing customer inquiries, resolving issues and ensuring a positive banking experience.
- Monitored branch performance, while proactively assisting clients with various financial products and services, including loans, credit cards, and investment options.
- Generated new business, while managing client relationships and expanding market share.
- Overseeing the teller line, assigned tasks, cash handled deposits, withdrawals, loans payment and more.
- Managed the vault, including ordering, dispensing, and balancing cash.
- Adhering to banking regulations, maintaining customer confidentiality, and monitoring accounts for suspicious activity.
Licensed Relationship Banker
Suntrust Bank
01.2010 - 01.2013
- Cultivated and expanded relationships with individual and business clients.
- Proficiently provided financial solutions to clients based on their financial goals and needs.
- Provided key support to branch clientele including both in person and over the phone; serving as the primary source of client portfolio growth.
- Adhering to internal controls, operational procedures, and risk management policies, and staying informed of changes to ensure compliance.
- Referred complex client needs to internal specialists for additional business growth opportunities and collaborated with others to ensure a seamless client experience.
Education
HONORS DIPLOMA -
Whitehaven HS
05-2001
Skills
- Detail-oriented approach
- Solid foundation in technical skills
- Performance-focused
- Loan processing expertise
- Proficient in lead generation
- Business development environment
- Client relationship management
- Strategic portfolio oversight
Timeline
Associate Agent
Redfin
01.2019 - Current
Branch Vice President
TD Bank
01.2013 - 01.2019
Licensed Relationship Banker
Suntrust Bank
01.2010 - 01.2013
HONORS DIPLOMA -
Whitehaven HS
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