Grace Scaggs
Grasonville,MD
Summary
Dynamic and adaptable professional with a proven track record in child mentoring and superior communication skills, as demonstrated during my tenure with Mr. and Mrs. Protzman. Expert in schedule management and emotional support, I excel in creating positive environments and enhancing client satisfaction. My approach combines critical thinking with a cheerful energy, fostering growth and independence in diverse settings.
Overview
2
2
years of professional experience
Work History
Nanny
Mr. and Mrs. Protzman
09.2024 - Current
- Engaged with children on age-appropriate level.
- Transported children to and from activities using personal or family vehicle.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Supervised children on playground to help develop physical and social skills.
- Managed and provided in-depth support for 2 young children, both under the age of 10.
Home Organizer
Mr. and Mrs. Ratchford
05.2023 - Current
- Developed and implemented individual care plans tailored to needs of each client.
- Maintained entire family's schedule and organized events.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Helped clients to maintain independence and quality of life.
- Liaised with key accounts to deliver targeted administrative household support.
Waitstaff
The Jetty LLC
05.2023 - 09.2024
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Managed 5-25 customers at a time while ensuring effective time management and customer satisfaction.
Education
Bachelor of Science - Psychology And Family Studies
Towson University
Baltimore, MD05-2026
High School Diploma -
Kent Island High School
Kent Island, Maryland06-2022
Skills
- Routine adherence
- Caring child mentor
- Superior communication skills
- Active listener
- Cheerful and energetic
- Schedule management
- Dependable
- Emotionally supportive
- Critical thinking
- Staff recruiting and retainment
- Account management
- Risk management
Accomplishments
- Documented and resolved membership disagreements which led to cordial professional relationship.
- Achieved Deans List each collegiate term by completing tremendous study hours with accuracy and efficiency.
- Supervised team of 40 collegiate sorority members.
Timeline
Nanny
Mr. and Mrs. Protzman
09.2024 - Current
Home Organizer
Mr. and Mrs. Ratchford
05.2023 - Current
Waitstaff
The Jetty LLC
05.2023 - 09.2024
Bachelor of Science - Psychology And Family Studies
Towson University
High School Diploma -
Kent Island High School
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