Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Simpson

Ellicott City

Summary

Dynamic and dedicated professional with a strong background in customer service at Trader Joe's. Proven ability to enhance team efficiency and deliver exceptional experiences through effective communication and attention to detail. Skilled in food preparation and maintaining high standards of cleanliness, ensuring customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Crew Member

Trader Joes
11.2024 - Current
  • Assisted in food preparation by following safety and sanitation guidelines.
  • Maintained cleanliness of work areas and dining spaces to ensure customer satisfaction.
  • Supported team members during peak hours to enhance service efficiency.
  • Operated kitchen equipment safely, adhering to operational protocols.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Professional Dog Walker

Rover
08.2024 - Current
  • Provided daily dog walking services, ensuring safety and well-being of pets throughout walks.
  • Developed strong relationships with clients, enhancing customer satisfaction and repeat business.
  • Maintained accurate records of walk schedules and pet care instructions for each client.
  • Adapted routes based on individual dog needs, promoting exercise and mental stimulation.
  • Implemented positive reinforcement techniques to manage dog behavior effectively during outings.
  • Coordinated group walks, ensuring compatibility among dogs for safe socialization experiences.
  • Provided timely feedback to pet owners regarding their pet''s progress on specific behavioral goals.

Camp Counselor

Howard County Art Council
06.2024 - Current
  • Facilitated creative workshops for children, promoting artistic expression and teamwork.
  • Supervised daily activities, ensuring safety and engagement in art-related projects.
  • Developed and implemented lesson plans that aligned with program goals and children's interests.
  • Assisted in organizing art exhibitions, showcasing campers' artwork to the community.
  • Collaborated with staff to enhance program curriculum through innovative teaching methods.

Food Service Worker

Taichi Bubble Tea
08.2023 - 06.2024
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Cleaned and organized kitchen, dining and service areas.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Increased repeat business with high standards of food quality and service.
  • Conducted daily equipment checks to ensure operational efficiency.

Food Service Worker

Cafe Bagel
07.2022 - 06.2024
  • Assisted in food preparation by following safety and sanitation guidelines.
  • Maintained cleanliness of work areas and dining spaces to ensure customer satisfaction.
  • Supported team members during peak hours to enhance service efficiency.
  • Operated kitchen equipment safely, adhering to operational protocols.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

Long Reach High School
Columbia, MD

Paramedicine

Howard Community College
Columbia, MD

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing

Timeline

Crew Member

Trader Joes
11.2024 - Current

Professional Dog Walker

Rover
08.2024 - Current

Camp Counselor

Howard County Art Council
06.2024 - Current

Food Service Worker

Taichi Bubble Tea
08.2023 - 06.2024

Food Service Worker

Cafe Bagel
07.2022 - 06.2024

Long Reach High School

Paramedicine

Howard Community College

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Grace Simpson