Personable and reliable with talent for effectively managing front desk operations and ensuring excellent guest experiences. Proficient in customer service and administrative tasks, adept at handling inquiries and managing scheduling.
Overview
3
3
years of professional experience
Work History
Front Desk Staff Member
Infectious Disease Consultants
Newark, DE
08.2025 - Current
Greeted and assisted patients, ensuring a welcoming environment as they arrived.
Managed appointment scheduling using electronic health record systems.
Coordinated communication between medical staff and patients to relay concerns and requests.
Answered patients telephone calls promptly and appropriately handled needs.
Collected patients copays.
Lifeguard
YMCA
Elkton, MD
07.2023 - 09.2025
Monitored pool activities to ensure safety and adherence to regulations.
Administered first aid when needed.
Assisted in training new lifeguards on safety protocols and emergency procedures.
Front Desk Staff Member at BARANGAY (is a Small Territorial and Administrative District)Front Desk Staff Member at BARANGAY (is a Small Territorial and Administrative District)