Summary
Overview
Work History
Education
Skills
Timeline
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Grace Titter

Elkton,MD

Summary

Personable and reliable with talent for effectively managing front desk operations and ensuring excellent guest experiences. Proficient in customer service and administrative tasks, adept at handling inquiries and managing scheduling.

Overview

3
3
years of professional experience

Work History

Front Desk Staff Member

Infectious Disease Consultants
Newark, DE
08.2025 - Current
  • Greeted and assisted patients, ensuring a welcoming environment as they arrived.
  • Managed appointment scheduling using electronic health record systems.
  • Coordinated communication between medical staff and patients to relay concerns and requests.
  • Answered patients telephone calls promptly and appropriately handled needs.
  • Collected patients copays.

Lifeguard

YMCA
Elkton, MD
07.2023 - 09.2025
  • Monitored pool activities to ensure safety and adherence to regulations.
  • Administered first aid when needed.
  • Assisted in training new lifeguards on safety protocols and emergency procedures.

Education

High School Diploma -

Rising Sun High School
Rising Sun, MD
05.2025

Nursing, RN

Cecil College
North East, MD
05.2029

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Dependable and responsible

Timeline

Front Desk Staff Member

Infectious Disease Consultants
08.2025 - Current

Lifeguard

YMCA
07.2023 - 09.2025

High School Diploma -

Rising Sun High School

Nursing, RN

Cecil College
Grace Titter