Dynamic and reliable professional with a strong background in customer service. Proven ability to manage high-pressure situations while enhancing guest satisfaction. Skilled in multitasking and effective time management.
Overview
3
3
years of professional experience
Work History
Host
Outback Steakhouse
06.2022 - 08.2024
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Snack Bar Attendant
Merry Meadows Recreation Farm
05.2021 - 09.2021
Operated fryers and grills according to instructions to maintain safety and food quality.
Served food and beverages with focus on quality items and superior service.
Operated cash registers and handled customer transactions, including cash payments.
Set up and broke down snack bar daily to serve many customers.