Gregory Hamilton
Baltimore
Summary
Professional maintenance leader with strong focus on team collaboration and achieving results. Skilled in preventive maintenance, troubleshooting, and safety procedures. Known for reliability and adaptability to changing needs. Proficient in managing maintenance schedules, training staff, and ensuring operational efficiency.
Overview
25
25
years of professional experience
Work History
Maintenance Supervisor
MedStar Health
06.2009 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 2 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Produce Clerk
Safeway
02.2020 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
- Inspected produce to update and adjust pricing information.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
- Sorted and packaged produce items to prepare for shipments.
- Contributed to the store''s commitment to environmental sustainability by implementing proper recycling practices for cardboard, plastic, and food waste within the produce department.
- Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
- Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
- Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
- Engaged with suppliers to resolve any issues with produce quality or delivery delays, maintaining high standard of offerings.
- Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
- Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
Produce Clerk
Shopper Food Warehouse
03.2000 - 02.2020
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Maintenance Engineer
Hyatt Regency Hotel
08.2004 - 05.2008
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed troubleshooting and repair for complex electrical equipment.
- Organized and directed maintenance shutdowns and startups.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
Education
Certfication - Carpentry I
Allstate Career School
Baltimore 09-1993
High School Diploma -
Oracabessa High School
St. Mary Jamaica06-1985
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Packaging and labeling
- Cleaning and sanitation
- Cleanliness and sanitation
- Preventive Maintenance
- Team supervision
- Facilities maintenance
- Maintenance recordkeeping
Timeline
Produce Clerk
Safeway
02.2020 - Current
Maintenance Supervisor
MedStar Health
06.2009 - Current
Maintenance Engineer
Hyatt Regency Hotel
08.2004 - 05.2008
Produce Clerk
Shopper Food Warehouse
03.2000 - 02.2020
Certfication - Carpentry I
Allstate Career School
High School Diploma -
Oracabessa High School
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