Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregory Holden

Pocomoke City

Summary

Compassionate Direct Support Professional with a proven track record at Somerset Community Services, enhancing client well-being through tailored care plans and effective behavioral management. Skilled in medication administration and relationship building, I foster independence and promote dignity, ensuring a safe and supportive environment for individuals with disabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Somerset Community Services
03.2025 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

Traffic Control Technician

Atlantic Traffic Safety
03.2015 - Current
  • Conducted thorough field surveys to gather data for analysis, identifying areas for potential improvement in traffic control systems.
  • Trained new team members on proper installation techniques, leading to more efficient work processes and reduced errors.
  • Continuously monitored local weather conditions to adjust traffic control strategies as needed during periods of inclement weather.
  • Worked closely with community stakeholders to address concerns about local traffic patterns or specific problem areas within their neighborhoods.
  • Assisted in the planning and implementation of major construction projects, ensuring minimal disruption to traffic flow during operations.
  • Streamlined work processes with the use of advanced traffic management software and tools.
  • Played a key role in special events requiring additional traffic management support, such as parades or sporting events, ensuring public safety and smooth traffic flow.
  • Improved traffic flow by implementing efficient signal timing plans and coordinating with other departments.
  • Reduced accident rates by designing and installing appropriate signage, pavement markings, and other traffic control measures.
  • Developed positive working relationships with contractors and vendors, facilitating seamless communication during project execution phases.
  • Enhanced roadway safety by conducting regular maintenance and repairs on traffic control devices.
  • Assembled signs and cones to direct traffic through construction sites.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
  • Routed traffic around construction sites for worker and driver safety.

Warehouse Forklift Operator

Giant Foods Salvage Department
11.2022 - 11.2023
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.

Education

No Degree - Electronic Engineering

Wor Wic Community College
Salisbury Md

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Relationship building
  • Direct patient care
  • Transportation
  • Patient care
  • Disability awareness
  • Social skills development

Certification

med tech certification

Timeline

Direct Support Professional

Somerset Community Services
03.2025 - Current

Warehouse Forklift Operator

Giant Foods Salvage Department
11.2022 - 11.2023

Traffic Control Technician

Atlantic Traffic Safety
03.2015 - Current

No Degree - Electronic Engineering

Wor Wic Community College

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Gregory Holden