Hailemichael Deribe
Silver Spring
Summary
Proven Assistant Store Manager with a track record of enhancing customer satisfaction ratings at my job through exceptional service and efficient handling of daily operations. Skilled in POS system operations and adept at fostering a culture of teamwork. Demonstrates expertise in customer service excellence and inventory management, ensuring operational excellence and safety.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dominos's Pizza
11.2022 - 12.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier
Safeway
04.2021 - 10.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Washington-Liberty High School
1301 N Stafford St, Arlington, VA 2220106-2021
Skills
- Customer service
- Inventory counting
- New hire training
- Flexible schedule
- Safe food handling
- Food preparation
- Hygiene practices
- Opening and closing procedures
- Order taking
- Cash register operation
- Product restocking
- Complaint resolution
- Cash handling
- POS system operations
- Customer service excellence
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Dominos's Pizza
11.2022 - 12.2024
Cashier
Safeway
04.2021 - 10.2022
High School Diploma -
Washington-Liberty High School
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